Best Buy Express

Avis

• EL

  Eric Lavigne

  Aug 6, 2026
  1.0
  Double check your receipts! I tried to purchase earbuds as a quick, cheap replacement. They were on sale for $24. Before leaving, I checked the receipt to see I was charged $40. The reason they gave was that the digital price tags "take time to update sometimes." No offer to honour the posted price. Just a refund and that's it. They also didn't do anything about removing the wrong price, just waiting for someone to not say anything or noticing. Additional note: I came in around 4pm. If it was first thing in the morning I would understand, not acceptable but understandable. That means the wrong tags have been up all day without being "updated".
• EA

  Eren Arikan

  Jul 31, 2026
  5.0
  Farhan did such an amazing job at helping me out. He found the best deals and his communication skills are top notch. I will definitely come back to this best buy just to get help from him in the future
• PS

  Pieter Landry Sobtafo

  Jul 28, 2026
  5.0
  Amin was extremely helpful and professional, made a very difficult experience so much smoother!
• MM

  Mridul

  Jul 25, 2026
  1.0
  Bought a phone here that included a promotional gift card, but the card had no balance when I tried to use it. I was told there was an internal investigation involving my gift card and other customers with the same issue, and that the balance would be restored once it was complete. Its been over a month with no update or resolution. Really disappointed with the lack of communication.
• HB

  HINA BHEN

  Jul 25, 2026
  1.0
  I purchased a phone here and received a $360 promotional gift card, but it had no balance when I tried to use it. When I returned to the store, I was told there was an internal investigation involving my gift card and other customers with the same issue, and that my balance would be restored once it was completed. It’s now been over a month, and I still haven’t received the $360 or any update. Very disappointing customer service and communication.