Best Buy

Avis

• AM

  adam m

  Sep 27, 2026
  1.0
  The lady manager working this evening shift was acting very strange when I asked when the next shipment of ps5s are coming in. She clearly doesn’t want me to know so she can get one of her friends to buy it instead lol.
• EJ

  Emily Jordinson

  Sep 23, 2026
  2.0
  2 stars because Christian, Mel, and Ian are genuinely great to deal with and are great in customer service. The managers are HORRIBLE. Some people should just not work in this industry. Tried to trade up my phone and wouldn’t take any forms of digital ID, physical bank card, or other proof of address/Identity. Even though I had shown it the night before and the week before when I went in to order the phone and received codes to my phone confirming I am the account holder. Came back with physical ID, asked about a gift card I was told I would get and the same manager said it’s not applicable on the phone. If it was a mistake, absolutely 0 show of goodwill, honouring what other employees have said, and because I questioned their ID policy, she had already made up her mind about me, no apology or anything. Promote some of the younger staff, they obviously need some fresh mentalities in the management department.
• RR

  Rainer

  Aug 22, 2026
  1.0
  Employees will repeatedly lie to customers to make a sale.
• LR

  Laura Rachar

  Aug 20, 2026
  5.0
  The staff were helpful. Good selection of products. No issues.
• JJ

  J

  Aug 16, 2026
  1.0
  Waited on the phone 15-20 minutes to speak to the store only to find out it's some off shore call center that can't answer any questions. No wonder this chain is falling fast.