Best Buy

Avis

• DD

  Dave

  2 days ago
  5.0
  The store is always clean and well staffed. They have an absolutely fantastic electronics recycling program that could not be simpler. The way the products in store are displayed is wonderful for getting a sense of how they work, if it's the right size (tv or smart watch) and for comparing brands with security systems and cameras.
• AV

  Amtul Versey

  4 days ago
  5.0
  I had a fantastic experience at Best Buy! The manager, Pratik, was incredibly helpful. He is down-to-earth, knowledgeable, humble, and truly went the extra mile to help us. I really appreciated his excellent customer service. Neelam was also very helpful, friendly, and professional. She did a fantastic job as well! I will definitely be coming back to this location. Thank you, Pratik and Neelam, for making our experience so wonderful! ⭐️⭐️⭐️⭐️⭐️
• AG

  Aakriti Gupta

  Aug 6, 2026
  5.0
  We recently bought a mobile phone from Best Buy, and the entire experience was outstanding. Ghania and the manager, Pratik, provided exceptional customer service from start to finish. They were knowledgeable, patient, and took the time to answer all of our questions, helping us choose the right phone without any pressure. Their professionalism and friendly attitude made the purchase smooth and enjoyable. We truly appreciate their excellent support and highly recommend them to anyone looking for a great shopping experience at Best Buy.
• SA

  Samah Ali

  Aug 1, 2026
  5.0
  ⭐⭐⭐⭐⭐ We had a wonderful experience at Best Buy thanks to Roshani. We came in to buy a gaming PC, and she was incredibly kind, patient, and helpful throughout the entire process. She took the time to answer all of our questions and made sure we felt comfortable with our purchase. We were also lucky enough to see her again today, and thanks to her continued support, our purchase was completed successfully. We truly appreciate her professionalism, kindness, and excellent customer service. Thank you so much, Roshani😊You made our shopping experience enjoyable, and we highly recommend you. Five stars😊
• NV

  Nishanth George varghese

  Jul 31, 2026
  5.0
  I recently had the pleasure of shopping for new home appliances and entertainment gear at Best Buy Merivale, and the level of service we received from this entire team blew us away. They turned what can usually be an overwhelming shopping trip into an absolute breeze. Here is a huge shoutout to the rockstar team that made it happen: Pratik 🥰🥰🥰 Pratik is simply amazing! Not only did he expertly help us choose the exact appliances we needed while strictly respecting our budget, but he also orchestrated the whole experience behind the scenes—seamlessly bringing this incredible team together and arranging everything to take care of us from start to finish. He spent more than 3 hours walking us through the store without a single sign of fatigue or impatience—always keeping an uplifting energy and making sure every question we had was answered. Having someone so genuinely dedicated to making sure your entire experience is sorted makes all the difference. His product knowledge is top-notch, and his professional, warm demeanor instantly puts you at ease. He listens attentively, coordinates every detail effortlessly, and never pushes you toward things you don't need. Emad 🖨🖨🖨 Emad was right there with us every step of the way as we finalized our selections and made it smoothly through checkout, providing fantastic support alongside Pratik to ensure everything went off without a hitch. Achuth 📺📺📺📺 Achuth rounded out our visit by helping us find the ideal television. His expertise in home entertainment is fantastic—he guided us through the different models clearly and helped us match the right screen to our setup without any pressure. Having a dedicated tech expert like Achuth made choosing a TV completely effortles⌨️ Sarah 💾💾💾💾💾When we ran into an unexpected payment glitch right at the very end during billing, Sarah stepped in like a true superhero. Handling payment issues can be stressful, but she navigated the situation with incredible grace, efficiency, and patience. Her calm, reassuring presence instantly turned a tense moment around, proving she is a master at keeping customers smiling through any hiccup. Wahid 🫶🫶🫶 Wahid embodies true customer-first leadership. He’s a man of action who doesn't waste words—he lets his results and hard work speak for themselves. He generously hooked us up with an incredible discount on our products! Juggling multiple customers at once requires immense focus and patience, and Wahid handles it effortlessly while ensuring every single buyer leaves satisfied. If you need appliances, tech, or a stress-free, welcoming, and genuinely customer-focused experience, look no further than Best Buy Merivale. Thank you to Pratik, Emad, Achuth, Sarah, and Wahid for spending your time taking such exceptional care of us. We will definitely be back!