CM
Carrie Lynn McKaig
2 days ago
Associate Rim at Masonville was amazing. We changed over our home landlines, internet and cable and also switched over 2 cell phones. She was very patient and answered all our questions.
I had a great experience with Mobeen! She was very kind, helpful, and professional. She made sure everything was taken care of and treated me with great respect. I really appreciate her excellent service and would definitely recommend her!
Azlan is very professional, knowledgeable, and helpful. He made the process of upgrading my phone plan & iPhone very simple and easy to digest. Would recommend this location to anyone.
AW
Ava Wheeler
Aug 14, 2026
Azlan helped me and my mom today, super friendly—I tend to have trouble communicating with store employees, but the whole time we were in said store I felt welcomed and comfortable asking questions and interjecting. Usually I’d be silent and waiting to leave. Azlan kept everything upbeat and flowing—explained everything thoroughly and honestly. Problem solving skills are top-tier, even for minor issues. As an autistic teenager public spaces are stressful and awkward ninety-percent of the time, it is so refreshing to feel comfortable and safe in a space like this. I’m so grateful for the experience and conversation he was able to provide for us, and I would be absolutely thrilled to go and see him again. We talked movies, too, great taste ^^
DP
Durga Prasad
Aug 12, 2026
Focused on "Understanding the Problem"
"5 stars for Rupakshi, she is a life saver. They didn't just try to sell me a new product; they actually listened to what was going wrong, asked the right questions, and figured out the exact fix. It’s rare to find someone who understands the 'why' behind a problem these days. Thank you!"