East Side Mario's

Avis

• TS

  Tyler Scotte

  Oct 8, 2026
  5.0
  Stopped in for a late lunch on a Tuesday around 2pm and the place was pleasantly quiet, so the server actually had time to walk us through the specials instead of rushing off. The Zuppa Toscana was rich and had real chunks of sausage in it, not the watered-down version you sometimes get at chain spots. Parking lot right off the plaza was easy to get into even with the construction nearby, which after years of fighting restaurant lots in bigger cities I genuinely appreciated. Staff refilled the bread basket twice without us asking, and that kind of small attentiveness is what makes me actually remember a place instead of just checking a box.
• SS

  Samad Shaikh

  Oct 6, 2026
  5.0
  Last weekend we stopped by around 7pm on a Saturday and still only waited about ten minutes, which felt like a small miracle for how packed the parking lot was. The server we had was on top of it the whole night, kept the bread coming, and even talked us into trying the chicken parm which did not disappoint at all. The place has that same cozy, loud, family-friendly vibe it always has, perfect for a casual night out with the kids. We have been coming here for years and it is honestly reassuring that the quality and service have stayed this consistent the whole time.
• TM

  Tammy Marshall

  Oct 3, 2026
  5.0
  Rahal Manager is the best server we have ever had in this restaurant? He was very prompt when we walked in the front door to get us seated. He smiled the whole way. Our salads were out promptly along with our dinner was nice and hot. He came back several times to make sure that everything was OK at our table and once our beers were down to a certain level, he was on it to get us a new one I give him hands-down five out of five.
• RT

  Rod Tuck

  Oct 3, 2026
  2.0
  Good food, not so good service. I came in on a Friday with my two kids for dinner. The restaurant wasn't busy, and the hostess was friendly and seated us quickly, but we then waited 15 minutes while servers walked past our table. I had to ask the hostess to find our server, and it was another five minutes before she arrived. When she did, there was no greeting or introduction, just "you want to order?" It felt like we were a bother. After our mail arrived, she checked on us only once, when we were almost finished eating. Later, it was hard to get her attention so one of my kids could have some water. When she came over, she brought the bill and the payment machine together. She did ask if we wanted anything else, but by then I was done. We had planned to order dessert, but I just wanted to leave. I'd give the food 4/5 and the service 1.5/5. I felt unwelcome, which was disappointing, especially with my kids along. I won't be returning to this location.
• JK

  Jordan Kilpatrick

  Sep 22, 2026
  2.0
  We went to East Side Mario’s to celebrate our 10-year wedding anniversary, and unfortunately, the experience was extremely disappointing. Our babysitter cancelled, so we had to bring our three small children with us. We explained to our server that we were trying to make the best of the situation and asked if they could please keep the service moving quickly because of the kids. All under 4 years old.... Unfortunately, the service was incredibly slow. We sat waiting for the server for 5+ mins other tables sat after us received drinks and food before us. Our food took a long time to arrive, and when it finally did, it was cold. On top of that, after we finished eating, we waited almost 20 minutes just to get our bill and have our payment processed. We completely understand that restaurants can get busy, and we aren't expecting perfect service every time. But when you're celebrating a 10-year anniversary and have three small children with you, you hope the restaurant will at least make an effort when you've specifically explained the situation. The combination of the slow service, cold food, and extremely long wait for the bill made what should have been a special evening much more stressful than it needed to be. Unfortunately, this was not the experience we expected from East Side Mario’s, and we left very disappointed.