Apple Mapleview Centre

Reviews

• JA

  J Afirayo

  May 31, 2026
  5.0
  I was traveling away from home when my phone stopped working, and I was anxious and flustered. The first staff members I spoke with were patient with me even when I wasn’t easy to deal with. But it was manager Dustin who ultimately diagnosed the problem and got me sorted, without an appointment.
• JP

  Jason Pike

  May 30, 2026
  1.0
  Booked an appointment two days in advance, was wary for appointment and they wouldn’t check me in until 5 minutes before. Then they wanted 2 hours to swap out my battery, sure… after waiting the full time they told me the screen was splitting when they tried to remove it, wasn’t splitting anytime before that, didn’t do anything to the phone at all tried to upsell me on a new screen and battery. Screen is fine… Drove all the way here and back for nothing, hours of my day wasted. Then tried to hold my phone hostage because I wouldn’t sign their release. What a stupid experience
• VB

  Victoria Berry

  May 27, 2026
  2.0
  Not surprised by the low ratings - customer service is a problem here. I came to the Apple Store to make a return. The device was eventually accepted but not before making me feel like a suspect and generally being cold. In this economy…being a “brick & mortar” establishment in particular…I really don’t understand the thinking behind poor customer service. Even if you are Apple. FYI: The Sherway Apple Store has had better customer service and availability of stock.
• KD

  Kastrati Delivery

  May 25, 2026
  1.0
  I bought many electronics at apple burlington for my business last one had it for only cuple months the phone screen started to get ditached I went in and even though I know I did not demage my phone the employee named Stephanie insisted it was physical demage . It is very obvious that the phone has a technical issue and it cannot be physically demaged like that. very unprofessional.!
• SS

  Sarah Stone

  May 24, 2026
  2.0
  Book an appointment online and they are always late. Why have me book an appointment if you never honour the time or let me know in advance you are going to be late? They did fix my Mac previously but had to wait 25 mins past my appointment time as the person was late. And then when I thought I broke my phone camera and it was just my cover they didn’t make fun of me which would’ve been fair cause that was funny