Best Buy

Avis

• SH

  Sami Harris

  Jul 21, 2026
  1.0
  Worst experience ever - was treated poorly (staff must be racist or something) gave dirty looks, and then refused to work on my laptop because she couldn’t speak politely- manager then defended her saying well you walked in saying you were frustrated and she is pregnant- then also simply walked away. I have never had such a terrible experience
• DP

  Doug Pare

  Jul 11, 2026
  3.0
  Decent store, every time in past 5 years I go to get something from Best Buy in brantford they have no stock and have to go to Ancaster. I just drive right to Ancaster and don’t even bother checking Brantford anymore. Tried again today. Out of stock, had to go to Ancaster.
• LL

  Lorraine

  Jul 9, 2026
  5.0
  Customer service was excellent. Very helpful and knowledgeable staff; in particular Rishi and Taylor. Very pleased with the new appliances and tablet purchased.
• JJ

  jack

  Jun 30, 2026
  1.0
  Manger told me they are doing me a "favour" by replacing the vacuum as they mysteriously don't cover batteries with geek squad protection plan (completely untrue as i confirmed with 2 other stores and the customer service number) and then proceeded to give me that favour by giving me a lesser quality vacuum cause it was a dyson V8.. keep in mind dyson V8 has a bunch of different variations. mine came with all the attachments. my favour comes with nothing .... Keep in mind i waited there for about 10 minutes while 4 employees including 2 managers (well i think they are from the black shirt) stood there talking. when asked if they can help me they said only the one employee talked to the managger of the day so they couldn't help me. when that employee heard us she just said that the manager didnt say anything and just that the vacuum was in the back... then Ramandeep proceeded to take another 10 minutes to figure it out, and then offer me this "favour" which is a lesser quality cheaper vacuum
• DW

  Diana Whyte

  Jun 25, 2026
  1.0
  I got fleeced. I was persuaded to buy a membership saying it could be cancelled anytime. I have being trying to cancel the membership and they keep billing me. If that is not unfair marketing then what is???