Siège social de DHL Express et point de service

Avis

• JC

  Jordan Chamberlain

  Jun 18, 2026
  1.0
  They charge way more duties than necessary and add a VAT on top of it, had I known these people were handling my goods I would have stopped the shipment
• JJ

  Joudy

  Jun 10, 2026
  5.0
  Friendly staff and no wait!
• RA

  Rufonide Alexis

  Jun 5, 2026
  5.0
  Fatima Jammeh is one of the few agents I’ve encountered in Canada who demonstrates exceptional professionalism and a genuine commitment to customer service. She delivered far more than a simple transaction — she created a memorable experience. This was my first time using DHL in Canada, and thanks to her outstanding and welcoming support, DHL will now be my only choice for international shipping. Thank you sincerely, Fatima. I’m certain you will continue to excel in everything you do. Congratulations to DHL for having such an invaluable team member. Alexis ☺️
• AK

  Asma Kamyab

  May 21, 2026
  1.0
  Very poor service, delayed shipment, incomplete delivery, and no proper support from customer service. Not recommended for business shipments.
• GP

  Gladinaa Pious

  May 15, 2026
  1.0
  This has been one of the worst delivery experiences I’ve ever had with DHL. My package was supposed to be delivered on May 12, but the driver marked it as “customer not home” even though I was home the entire day. The same thing happened again on May 13 — no delivery attempt was actually made, yet the blame was placed on me. The final delivery attempt was on May 15. The delivery window provided was between 3 PM and 5 PM, but at 1 PM I already received another notification claiming nobody was home. Again, I was home all day waiting for the package. At this point, it honestly feels like my time is not being respected and they have no clear explanation of what is happening with my shipment and when I can actually expect a real delivery to be made. Three failed “attempts” without an actual delivery is unacceptable. The tracking updates were misleading, communication was poor, and the service was extremely frustrating. DHL seriously needs to improve accountability and reliability in Canada.