I had a very disappointing experience dealing with Rubalpreet. When I was trying to apply for financing, she provided me with incorrect information, which resulted in an unnecessary impact on my credit. After I contacted the company again, another representative clearly explained what had actually happened, and it became obvious that I had been guided incorrectly. Unfortunately, this was not a one-time mistake — Rubalpreet gave me wrong information on two separate occasions. I found this very irresponsible and frustrating, especially when it involved something as important as financing and credit. I expected accurate guidance and better customer service. Very disappointing experience. Then I ended up buying directly of-course but this another girl name kirandeep.. you really need to work on costumer skills, we are paying from our pocket, you better fix your attitude. Highly disappointed. I would never recommend to go to this store.
I’ve been coming to this specific Best Buy location for years and it’s always been my go-to for electronics. I bought my first DSLR camera here, along with hard drives, laptops, and other tech essentials over time. It’s safe to say this store has been part of many of my big purchases.
My most recent visit, though, truly stood out thanks to the incredible staff. Huge shoutout to Kalash, Sydney, and Manpreet, they made the entire experience memorable.
Sydney was so knowledgeable and genuinely empathetic. She took the time to understand exactly what we were looking for and guided us accordingly, without any pressure.
Kalash is amazing. If you’re looking for a good deal, ask for him specifically. He’s an excellent listener, took the time to understand our situation, and worked to get us a great deal that matched exactly what we needed.
Manpreet was wonderful too and such a pleasure to talk to. We even discovered we share the same zodiac sign, which made for a fun, easy conversation while she helped us out.
Beyond the individual service, the overall ambiance of the store was fantastic. We were greeted with genuine smiles the moment we walked in, and that energy carried through the whole visit. It’s clear this team cares about creating a positive shopping experience, not just making a sale.
This has easily become my favorite Best Buy location, and I’ll definitely keep coming back. Highly recommend asking for Kalash, Sydney, or Manpreet if you visit, they’ll take great care of you!
TB
Tausif Ahamed Bhuiyan
Jul 30, 2026
I had a great experience at Best Buy thanks to Shafkat, the Meta representative. He was friendly, knowledgeable, and took the time to answer all of my questions without making me feel rushed. He explained the features of the Meta products clearly and helped me choose what best suited my needs. His professionalism and excellent customer service made my shopping experience much better. Thanks, Shafkat, for all your help!
I came to buy a TV and asked the associate to find out of there were any other TV's for the size and specs I wanted at a cheaper price. He went to speak to his other associate and I heard his associate complaining about me asking about a cheaper TV and laughing at the fact I was asking. My initial associate was fine and professional, but the staff working in the TV department on Wed, July 22 needs to learn better customer service. Prices are still decent because it's Best Buy, but it's a big franchise that don't really care other than just making a sale.
NK
Nirbhai Khaira
Jul 19, 2026
I had a disappointing experience with this store’s iPad pickup process. My order was canceled, and I was told that the system had canceled it. Later, I found that the cancellation reason was recorded as “customer didn’t arrive for pickup,” which is not accurate.
I visited the store twice and spent nearly two hours trying to resolve the issue. Communication was unclear, and I did not receive a satisfactory explanation or solution. The staff member who handled my case provided information that did not match the cancellation record.
If there was an issue with the order, I would have appreciated a clear and honest explanation rather than an inaccurate cancellation reason. I hope the store improves its customer service and ensures that customers receive accurate information in the future.