Lucy was our server and she went out of her way for us! We were not left at the door waiting to be seated this time! Our food came super hot and the whole team pitched in by bringing us bread, clearing the table etc! Great job! Best service we have had in a long time!
MB
Marie Bowman
Aug 3, 2026
We went for dinner on Friday July 31, 2026 in Bowmanville. We were very disappointed with the food. The potato soup was watery and tasteless. Portions were small. The Alfredo chicken pasta was very dry. Hardly any sauce or chicken. I asked the waitress for more sauce, she said the policy was a charge for the extra sauce. I could not believe what I heard. The veal pareasean was thin and dry. The penne noodles were dry. Hardly any sauce. Prices were high for such poor quality of food. We will never to go back to East Side Mario's again. We do not recommend East Side Mario's. We used to love this place, not anymore. They need to rethink what they are doing.
SC
Stefanie Capovilla
Aug 1, 2026
We had a great experience at East Side Mario’s! Our server, Lucy, was fantastic—friendly, attentive, and made sure we had everything we needed throughout our meal. She really stood out and made the visit enjoyable.
The food was what you’d expect from a chain restaurant—consistent, tasty, and exactly what we were looking for. It was perfect for the occasion. We’d definitely come back, especially if Lucy is our server again!
BL
Bob Lawrence
Jul 26, 2026
My family and I have always enjoyed East side Mario’s, however this particular location failed in the location of its handicapped parking as the said parking was in the rear of the building, the opposite corner of the front entrance. I had to watch my elderly family members laboriously walk with their canes all away across the back of the building and up the side of the building to stand in line. I’ve never seen this before, anywhere, and it is as thoughtless as stealing a handicapped parking space. Put an entrance close to handicapped parking like the rest of the world Bowmanville! You got a 3 because of the parking.
AK
Aimee Kennedy
Jul 25, 2026
We went on Tuesday July 21st and there was a line at the door. There was a number of empty tables throughout the restaurant. The employee who was supposed to be seating customers told us, "the kitchen is backed up and we are not seating anyone at tables right now". I went asked the bartender if we could sit at a table in bar and have a drink while we wait to be able to order. She told us we would have to speak with the manager. I then asked the employee who was supposed to be seating customers if I could talk to the manager. I told him I wanted to ask to sit down in the bar and have a drink while we wait to order. I told him it was completely unacceptable to have the whole front door area full of people waiting to be seated when there are so many empty tables. I said we didn't mind waiting to order food from the kitchen we just wanted to sit and have a drink while we wait. He went to the back came back and said to me, "my manager said no". So not only did the manager refuse to come and speak with me the manager also refused to allow us to sit at a table and have a drink while the kitchen caught up on its orders. This manager would rather have their customers standing at the front door waiting when the front door area was full with people. We ended up leaving. This is the worst customer service we have ever had at a restaurant and will never go back to this restaurant. I have never been to a restaurant that refused to seat customers.