Best Buy Express

Avis

• EP

  E Payette

  4 days ago
  5.0
  Extremely helpful. Explained all information well. Answered my questions well. Abhi was very pleasant and went out of his way to make sure I understood everything.
• AD

  Arsh Dhillon

  Jul 28, 2026
  5.0
  Excellent customer service! The staff was very friendly, patient, and helpful. They answered all my questions, guided me to the right product, and made my shopping experience easy and enjoyable. I really appreciate their professionalism and would definitely recommend Best Buy to others. Thank you for the great service.
• NB

  Nikhil Barman

  Jul 18, 2026
  5.0
  Ali and Jamie were incredibly friendly, patient, and professional throughout the entire experience. They took the time to answer all my questions and helped me find a great deal without making me feel rushed. Their excellent customer service made the whole process smooth and enjoyable. I highly recommend reaching out to Ali and Jamie if you’re looking for any services at Best Buy Express. Thank you both for the outstanding support!
• TL

  Torri Lee

  Jul 17, 2026
  5.0
  Best Buy in the Belleville Quinte Mall were exceptionally helpful and patient with helping my father find a new phone. Harman and Abhi were well educated with the plans, coverages and all around just very insightful and personable. WAY better service that the Bell store in the mall.. Thank you both for your assistance and expertise. We will definitely be visiting again in the future 🙂
• FS

  Fatima Sirhindi

  Jul 7, 2026
  1.0
  I went to this Express location to purchase a new console bundle ($700+) with a protection plan and Fairstone financing. Unfortunately, the associate, Jamie, was incredibly dismissive, short, and hostile from the very beginning of the interaction. When I asked about specific protection plan tiers that the standalone Bell Blvd store had just detailed for me 10 minutes prior, he flatly told me they didn't exist, refused to look into it, and told me to "Google the customer service number" instead of helping me. After calling customer service outside and confirming the plan did exist, I returned. Instead of owning the mistake, Jamie became highly defensive, argued with me, and actively cut me off. He even stated verbatim that he gave me attitude because he "sensed attitude first"—the pinnacle of unprofessional retail behaviour. To make matters worse, 3–4 coworkers lined up behind him to watch the interaction like a show, eventually pressuring me to just buy the item and leave rather than de-escalating the situation. Jamie also provided completely false information, claiming the console couldn't be covered at all and that Fairstone purchases couldn't be returned at any other store (both confirmed false by corporate and the standalone location). I ultimately had to go back to the Bell Blvd store to get proper service. Complete lack of training, accountability, and basic respect from this team. Avoid this location and go to Bell Blvd instead.