Best Buy

Avis

• RR

  Rae-Dawn Reid

  5 days ago
  5.0
  I had the best experience with Alicia!! She was checking me out, realizing I was coughing and unable to catch my breath trying to answer her questions about my phone number and email address.Alicia acted quickly to offer and then get me water. You don’t know how much it means to have a Best Buy representative go above and beyond the regular customer service requirement. Alicia, thank you so much for personalizing my Best Buy experience…. Best Buy you hired a gem!!! Thank you again!!
• JW

  Jacob Wilson

  Aug 7, 2026
  1.0
  It takes way too long to check out here since the renovations were made. Customer service and checkout should not be the same place and waiting in line has wasted so much of my time
• RM

  Rafi Mohammad

  Aug 5, 2026
  1.0
  They made me get the best buy geek squad membership by advertising that they can fix any electronics even bought from somewhere else. I got the membership and dropped off my Surface Pro last Saturday and they said they will take 1-2 business days. I let them know that my classes start from Tuesday so I need it by Monday end of day and they said they took a note and it should be done by then. On Monday morning they call me to come over and give them a key to help them fix it. I dropped by and they took a picture of the key. Today on Wednesday, first of all its still not fixed. Another agent calls me and asks me to come by again to give them the key. Is this a joke? First of all they cannot uphold the date that they commit, and they have no value for their customer's time. I will never be associated with their membership in the future and will avoid best buy moving forward. I hope others don't go through the same thing.
• GC

  Geoff Carpentier

  Jul 28, 2026
  4.0
  Price of product I bought was high compared to competitors. Staff helpful but not overly interactive
• DF

  David R.H. Frame

  Jul 19, 2026
  5.0
  Jasmine & Sofia terrific during a not so easy phone purchase, their professionalism was first class.