The staff’s behaviour was extremely rude and unprofessional. My appointment was booked for 2:20 PM, but I waited until 2:40 PM, and nobody came to see me or informed me about the delay. They were not even willing to respond properly, and the way they spoke to me was very disrespectful. I am extremely disappointed with their behaviour and the poor service I received.
Had, a very bad experience. Staffs working at the store are rude as hell. Company should do a proper customer service training to all their staffs.
LH
Lucia Hayashi
6 days ago
Thanks to the helpful staff, I was able to purchase my new phone smoothly. I’d definitely recommend avoiding peak hours!
HP
Heena Patel
Sep 29, 2026
Very disappointed with our experience at the Apple Store in Halifax. We booked a free Vision Pro session, but when we arrived, we were told there was no session or staff available to arrange it. We also found the staff’s behaviour quite rude and unhelpful. We wasted around 30 minutes for nothing. Really frustrating experience, especially after making a booking. Mine one time booking also wasted.
AH
Ali Hashemi
Sep 18, 2026
The assistant who delivered my iPhone was very nice, friendly, and communicative, and I really appreciated her help.
Unfortunately, my experience with the staff at the other part of the store was completely different. She directed me there to have the screen protector I purchased for my new iPhone applied, but the two employees there were extremely unfriendly and, at times, rude. They barely acknowledged me or responded when I tried to speak with them.
At one point, one of them asked his colleague if he could help me, and the colleague didn’t even respond to him. I found this very unprofessional and uncomfortable.
It was a disappointing experience, and I ended up leaving without getting the service.