Best Buy

Avis

• LR

  Lianne Reid-Braedley

  Aug 14, 2026
  4.0
  Offers a great selection of electronics with competitive prices. Customer service was definitely missing though. No greeting or anyone checking to see if we required any assistance during our time there looking for university technology.
• DD

  Deborah

  Aug 13, 2026
  5.0
  "EDDY" who answered the phone today, Thursday, Aug. 13/26 at around 1:12 pm. Wow! You are the "Best", "Eddy". You saved me from almost purchasing a 3rd party Mideau Duo 14,000 air conditioner/dehumidifier at around $840 plus I was going to get the Geek installation and delivery package plus the 4 year Geek Protection Plan. But found out through this honest person "Eddy". That it was a 3rd party air conditioner not sold by Best Buy and that it would not include the Geek Protection Plan for 4 years. Wow! I was mislead by Gemini, AI. This AI is part of Google. Now I know I have to be very cautious of this AI. This AI is all new to me. I know now just to deal with "Eddy" from now on at Best Buy. I highly recommend this very honest, professional, exceptional customer skills and highly informative sales representative "Eddy". Hard to find people with exceptional customer skills like "Eddy" in this world anymore. Thanks "Eddy" you are a true angel 😇. I am a lady living alone and had nobody to ask but this AI. Never again will I use AI. They don't always give you the right information. Your manager should feel proud of having you on staff. Cause this is exactly what single women, like myself, living all alone wants to reach out to people like you "Eddy." You were so approachable. People like "Eddy" would bring your store more business cause of his professional attitude, exceptional customer skills and his total honestity. When I need somethingI know that Best Buy has. I won't deal with anyone else at Best Buy unless it is "Eddy". I will always remember his exceptional customer skills. Thanks "Eddy".
• AS

  AJAY SIKRI

  Jul 30, 2026
  1.0
  I visited the Best Buy Dartmouth VIP Sale today and was very disappointed. The sale felt misleading, as the prices were the same as they were about 20 days ago. I also arrived early only to find there was no laptop inventory available in-store. To make matters worse, when I asked for assistance, an employee told me, “If you cannot find any of the items as per your need, you may choose to walk out.” That level of customer service was unacceptable. Overall, it was a waste of time and not the VIP shopping experience that was advertised.
• SD

  Sandeep Dhiman

  Jul 25, 2026
  5.0
  Huge respect for Harpreet providing exceptional service on my laptop! He is truly a gentleman in his field He diagnosed the issue quickly, explained everything clearly, Honest, fast, and highly skilled. I wouldn't hesitate to bring my problems back to him. Highly recommended
• MM

  Michael

  Jul 22, 2026
  1.0
  Worst company & store ever. Representatives at the customer service can't help me with the cellphone that I'm having issues with that's covered under their plan & was paid in advance for 4 years. Neither the main office with customer service in Ontario can't help. Neither the geek squad main office could help me. They all, anywhere I called refused to connect me to the Dartmouth Best Buy store manager, as well refused to connect me to Geek Squad Manager in Dartmouth Best Buy. Absolutely useless, unprofessional, untrained, teams in the whole industry. Worst business. I was promised that my issue was taken care of by a submitted request and it will take 2 to 3 business days. Today is end of fifth day and it's not solved. I just spent 1 hour 35 minutes on the phone again for nothing. And waiting for call or maybe email back for issue to be potentiallysolved. I've spent over 4,5 hours on the phone with them in last 7 days of calling them all. Spent 1 hour 45 minutes in person in Dartmouth Best Buy trying to get my issue solved. Initial issue is actually created by the best Buy Representative who screwed up & had input wrong information in the wrong place. I suggest not buying any kind of Best Buy physical products nor their warranty products or anything else. Go with Costco.