Best Buy Express

Avis

• TB

  Theodora Bundy

  2 days ago
  1.0
  walked into Best Buy Express intending to buy headphones and walked out wondering why I ever considered giving them my money. The salesperson followed me around so closely while I was browsing that I could literally feel his breath on the back of my neck. Apparently personal space is not included with the Best Buy Express experience. Then came the questionable return-policy explanation: I was told headphones cannot be returned once purchased and that this is the policy at every store. Conveniently, that turned out not to be my experience elsewhere. So I left, went to Walmart, bought the headphones I wanted, and had a return option. Nothing says “great customer service” quite like making a customer uncomfortable, giving them questionable information.
• GF

  Gayle Friend

  Sep 20, 2026
  5.0
  Hands down the best staff of any Best Buy I’ve been in. Interacted with 3 staff members on separate occasions and they were all friendly, knowledgeable and patient. Truly helpful.
• MB

  Marc Babineau

  Aug 31, 2026
  5.0
  Exceptional customer service from Demi and Moe at the best buy express Dieppe location, both very friendly, knowledgable, patient and helpful setting up a new phone plan along with a new device. Will definitely be returning to that location based on the experience alone! 5/5
• KB

  Ken beez

  Aug 31, 2026
  5.0
  Demi is excellent. customer service
• SS

  Sharma Saab

  Aug 26, 2026
  5.0
  I had a wonderful experience with Moe at Best Buy Express. He was incredibly patient, professional, and genuinely did his very best to resolve my issue. He took the time to listen, understand the situation, and explore every possible solution instead of simply giving up. His dedication and willingness to go the extra mile truly stood out. Customer service like this is rare, and I really appreciate the time and effort he put into helping us , Special thanks to Andrew as well for being so good to us. Thanks Shivam