CC
Colin Carriere
Aug 21, 2026
If you want to be ignored while spending ridiculous amounts of money on golf clubs or golf shirts ($110!), I highly recommend this place.
Staff very helpful
I went into this Golf Town location genuinely interested in purchasing a new Ping driver, but unfortunately, the experience left me very disappointed.
During the conversation, I mentioned that I had shortened my current driver by about an inch because it works better for my swing. Instead of discussing the new driver or helping me find the right fit, the staff member repeatedly focused on criticizing my decision. I was made to feel like I had done something foolish, and the conversation became more about telling me why I was wrong than understanding my preferences or helping me improve my game.
As someone who came in ready to spend money on a new club, I expected to receive advice tailored to my needs and an open discussion about equipment options. Instead, I left feeling talked down to and unwelcome.
Good customer service starts with listening to the customer. Unfortunately, that wasn’t my experience here, and I’ll think twice before returning.
The staff who assisted me in finding the right driver were awesome. However, the experience was ruined at the front desk. For a $400 purchase, you’d expect some semblance of customer service. The front desk cashier was slow, lazy, monotone, and honestly looked like they didn’t want to be at work. As I went to purchase, she was unaware of what I was buying. I had to instruct them as to my purchase. The response was slow. She then went to staple my receipt. No staples. It took 2 mins to go grab staples, only to come back, put them on the cashier’s counter, and hand me my receipt unstapled. As I was exiting the building, I cordially said have a good day for no response in return. It ruined the experience. If I didn’t already have a new grip on my driver, I would’ve gone somewhere else to spend that kind of money and feel like I was treated respectfully.
JG
Jonathan Graham
Jun 19, 2026
I wanted to write this review to express what a great experience that I had throughout the fitting process at golf town.
I booked myself an appointment and was fitted by Grant.
My experience is nothing short of exceptional, relaxed and comfortable which helped massively for me to be able to dial in the exact club that I ended up getting fitted for.
Grant was incredibly knowledgeable about all of the equipment and great at explaining the variables that come with launch monitor data and what a new golf club should do for your game as well as highlighting the gains made over the existing club!
After this experience I'll be hard-pressed to find myself going anywhere else given my fitting with Grant and the variety of equipment that golftown stocks!
Many thanks Grant!!