Best Buy

Avis

• HF

  Heritage Plumbing & Gas Fitting

  Aug 11, 2026
  1.0
  Walked around the store trying to find someone to help me for 15 minutes before leaving.
• AR

  Alice Ruigrok

  Jul 29, 2026
  2.0
  Literally One of Two places to buy New Games in Vernon and they didnt even order enough for the area? What kinda joke is this? The service was fine but im really dissapointed in BestBuy as a whole.
• SL

  Syin Lee

  Jul 27, 2026
  1.0
  Very disappointed with the customer service at Best Buy Vernon. An item was clearly marked $49.99, but when we got to the checkout, we were told it was actually $99.99. This pricing mistake was entirely the store’s responsibility, yet there was no apology or acknowledgement of the inconvenience. When I politely asked if they could honour the displayed price, the employee abruptly replied, “No! I don’t have to!” in a very rude and dismissive tone. There was no attempt to explain the situation professionally or offer any kind of customer service. After waiting in line for quite some time, having to walk away empty-handed because of the store’s pricing error was incredibly frustrating. The entire experience was a waste of time and completely ruined my mood for the day. Mistakes happen, but how they’re handled makes all the difference. Unfortunately, the lack of professionalism and poor attitude ensured I won’t be returning anytime soon. And please don’t respond to this review with the same generic, automated reply asking me to contact you through a link. I’ve seen that response on nearly every negative review. If you genuinely care about customer service, address the issue instead of sending a copy-and-paste response that avoids accountability.
• TC

  Tracy Cecotka

  Jul 25, 2026
  5.0
  Michael in Geek Squad was amazing! Knowledgeable, efficient, patient, excellent communication yet always polite and friendly. I would highly recommend Michael and Geek Squad! 10/10 Thank you Michael.
• SC

  Scott C

  Jul 18, 2026
  5.0
  I was just at this location buying a speaker, and there was a customer being extremely abusive to one of the cashier’s/ staff that I got into a confrontation with to stick up for the worker. The cashier was being as polite and helpful for this customer as possible, but this customer had a chip on their shoulder and zero respect for the staff. If there are any issues with complaints from this customer towards that employee please get in touch with me and I would absolutely stick up for that employee. They did nothing wrong. Thank you for the great service today and sorry you have to deal with customers like that