Best Buy Express

Avis

• GS

  Gail Shaw

  6 days ago
  5.0
  My friend and I came in for a USB cube and the man showed several, he then went in the back and came out with one and said here you are, no charge. Omg! That never happens anywhere anymore, Thanku Gurpreet I believe, sat aftn, blue turban, amazing karma to you. Made our year!! We shook hands, what a kind human ! Thanku from Dayton n Gail ❤️❤️❤️
• A

  Олександра Сторчеус

  Aug 13, 2026
  1.0
  Very disappointing customer service. I brought in a Dreame X40 Ultra robot vacuum that I purchased from Best Buy less than four months ago because it had completely stopped working. The employee offered absolutely no assistance — no diagnostics, no Geek Squad, no warranty service options. Instead, they simply Googled Dreame and told me to contact the manufacturer myself because more than 30 days had passed since the purchase. I did not expect Best Buy to simply replace the product outside the return period, but I did expect meaningful assistance with a nearly new defective product purchased from them. Extremely disappointing experience.
• EL

  Erik Larsson

  Jul 30, 2026
  1.0
  Staff members provide misleading and simply wrong information about the services Best Buy sells. They speak their native language in front of the customers which is completely unprofessional and disrespectful. No wonder why Best Buy is not doing great.
• LS

  lovepreet singh

  Jul 23, 2026
  5.0
  We just Best Buy to buy iPhone the customer service of Kuldeep was amazing. I suggest everyone for best experience to visit this Best Buy .
• MS

  Mansi Sharma

  Jul 14, 2026
  5.0
  I was looking for a new phone, and Kuldeep was an amazing help throughout the entire process. He took the time to explain everything clearly, answered all my questions, and made the whole experience easy and stress-free. Thank you, Kuldeep, for your excellent customer service. I truly appreciate your help!