Best Buy

Avis

• CC

  ChefHeisca

  Jun 10, 2026
  1.0
  I dont think people work here. No one to answer phones, no one to answer question beyond typing it into their AI chat bots. Dystopia future is upon us
• DP

  Dante Parnassus

  Jun 8, 2026
  5.0
  wish you were are Abbotsford location i refuse to ever go there again with how i was treated thank you for having good respectful staff who make you feel welcomed no matter how you look
• EE

  Emery

  Jun 6, 2026
  1.0
  Went in to buy a desktop pc and the representative said they dont see them there. I showed her the display woth desktop PCs and asked if I could see more and she said no. If you plan to buy something here just remember that they would prefer it if you dont.
• LA

  Lorraine Allan

  Jun 4, 2026
  1.0
  I called today asking to put something on hold, where i was told that you have to go online to put a hold on something. I told the lady that I am not too tech savvy, she saying no problem, I can walk you through it. I thought how awesome, yes please. She proceededs to talk me through the steps. After all this I ask, so i have to pay for it online to make the hold. Yes, she tells me. Very disappointing to get off the phone as if I had those options I would not be making the call and its not really putting something aside for you for a few hours.. It would have been nice to hear, sorry ma'am, we can not put any items on hold at Best Buy, you must make the purchase to have anything set aside. Just saying, straight forward communication goes much further with people. That only felt like a waist of time and energy.
• B2

  BEVERLY 238

  May 26, 2026
  5.0
  BEST BUY – UPTOWN, VICTORIA, BC 🇨🇦 Was impressed with the professionalism, positive energy, and customer attention provided by JASJIT at BEST BUY UPTOWN. The store itself was HUGE — well organized, brightly lit, clean, and easy to navigate. However, it honestly felt a bit like a ghost town because there were hardly any customers and almost no staff visible on the floor except for JASJIT at the counter. He noticed us looking around and immediately asked if we needed help. After we told him what we were looking for, he pointed us in the right direction, picked up the phone, and said he would send someone over to assist us. While waiting, we continued checking and comparing products ourselves. After about 15 minutes or more, no one came to help, so we eventually proceeded to the counter on our own. JASJIT asked whether someone had assisted us. When we said no one came, he sincerely apologized and explained that he couldn’t leave the cash register unattended to personally help us. Despite the disappointing lack of assistance from the other BEST BUY staff, we still left feeling good simply because ONE employee showed genuine concern, courtesy, and attentiveness. The reason why I’m giving this a 5-star review is because of how JASJIT made us feel as customers — acknowledged, welcomed, and genuinely cared for. That kind of service leaves a lasting impression — and it absolutely deserves acknowledgment. “People may forget what they bought, but they will always remember how they were treated.” #BestBuyUptown #BestBuyVictoriaBC #BestBuyCanada #VictoriaBC #UptownVictoria #CustomerService #RetailExperience #ExcellentService #Professionalism #BecauseServiceMatters 💯 #SupportLocal #BuyCanadian