MT
Morgan Trommel
1 day ago
Hostess was lovely, unfortunately the service was so otherwise abysmal that any further food and drink we intended to order shall have to be from somewhere else, as I'm writing this while still sitting at the table waiting for refills that the waitress couldn't care to see if we needed. Was over ten mins just to get greeted, ordered two all you can eat bread soup salad, only got one bread and another 15+ mins for presumably premade food. Maybe our originally smaller bill doesn't garner enough attention, wanted to order an entree and more drinks but 🤷🏻‍♀️ Waitress hasn't been back since, my empty drink and bowls at the edge of the table for at least 15 mins now. Dark hair, short shorts, unless she's new or having a real bad day she should find another profession. Hoping this review will get enough attention to at least get the bill.
We typically visit East Side Mario’s because our kids love the complimentary bread, but our recent visit to the St. Albert location was extremely disappointing. We had a party of two adults and four kids, yet we were brought bread only once.
​We asked twice for more, and after a very long wait, they brought out just a single piece of bread. It honestly felt like a tease. If this location has strict limits or rationing on bread, staff should simply be upfront—we would have happily paid for extra.
​Two weeks ago, we had a great experience at the Red Deer location, where our table was served bread twice without any issue. We won't be returning to the St. Albert location.
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Leann Thompson
Aug 26, 2026
I haven't been to an East Side Mario's since all of the restaurants pulled out of Edmonton. It was one of our favorite places for years. It was a real treat to visit after so long! The food was as great as we remember! I was happy to find some dairy-free dishes that my husband could enjoy (allergies are the worst!!). It was a great visit!
AC
Amanda Cook
Aug 23, 2026
Ordered the creamy garlic steak fettuccini. The steak was small weirdly cut fat pieces mostly. Almost felt like it was scraps leftover off of other people’s plates based on appearance, size and texture of the meat. Mushrooms were from a can. Tastes bland. Totally disappointed. Service apps and drinks were great though.
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Debra Smith
Aug 18, 2026
The service was absolutely awful. My husband and I were shocked. They were terribly understaffed. Everything took forever to come. We were not checked on once we finally got our starters or our main course. None of our soiled dishes were removed. We were never asked if we wanted more beverages, etc. We were always having to flag them down. It was a very stressful experience. Eastside Mario’s have lost our business forever!!!!