Best Western Plus Okotoks Inn & Suites

Avis

• SX

  sunflower girl xox

  3 days ago
  4.0
  the hotel was great,but the breakfast voucher needs to be explained differently or changed on the voucher cards. we were shocked by the price of our meals.
• JB

  Jay Butterwick

  Sep 14, 2026
  1.0
  I am a very loyal Best Western rewards member that will be traveling to Okotoks every month, but will not be staying at this location again. The rooms are ok, but the front desk "person" was very argumentative, then very rude to me after finding out it was their mistake. I mentioned this in the follow up servey and never received a response. Obviously they don't care if they get my business so I will be staying somewhere else l.
• RC

  Robin C

  Sep 6, 2026
  5.0
  This hotel was grate. Good location and great staff!
• MK

  Majid Khakpour

  Aug 26, 2026
  1.0
  I have stayed at this hotel a couple of times in the past and decided to come back after about two years. Unfortunately, this stay has been very disappointing, and I definitely will not choose this hotel for my future trips. One of the biggest changes is the breakfast. It used to be self-service, but now guests have to choose from only four options and wait to be served. This morning, I sat at the breakfast area for about 15 minutes. There were three servers working, but not a single one came to take my order. As a Best Western Platinum member and a returning guest, I expected a much better level of service. I’m very disappointed with my experience this time and will not be booking this hotel for my future stays. Based on this experience, I also would not recommend this location to others.
• LF

  Lynn Foley

  Aug 17, 2026
  5.0
  EDIT: I did just check my visa and they DID NOT remove the incidentals charge of $200!! I hope to get this rectified tomorrow but am finding it hard to find a “local” number. Watch out for those charges when you check out! I shouldn’t have to chase this. My 2 night stay is over $600!!!!! From the moment I checked in, the staff were warm, welcoming, and genuinely helpful. The room was spotless, comfortable, and well maintained. The beds were super comfortable, which made it easy to relax after a long day. The complimentary breakfast exceeded my expectations, with a great variety of fresh hot and cold options. It was the perfect start to the morning. I also appreciated the hotel’s convenient location, with easy access to Costco, restaurants, and everything Okotoks has to offer. What really stood out was the attention to detail and the friendly atmosphere throughout the hotel. It’s clear that the staff take pride in providing outstanding service. I wouldn’t hesitate to stay here again and would highly recommend the Best Western Plus Okotoks