Point de service DHL Express Edmonton

Avis

• VB

  Vivianne Bridgeman

  May 19, 2026
  1.0
  Very disappointed with DHL Express shipping service. Every single delivery attempt results in the exact same automated message: “We tried to deliver your DHL Express shipment from YUCAN today but no one was home. Signature is required for delivery.” The problem is — I work from home and was home during the attempted delivery. I also provided clear delivery instructions. No one knocked, called, buzzed, or contacted me in any way. This feels less like a real delivery attempt and more like a standard excuse for failed delivery. Extremely poor customer service, lack of accountability, and irresponsible delivery practices. Customers pay for reliable express shipping and expect basic communication and care. Very frustrating experience
• MS

  Michelle S

  Feb 22, 2026
  1.0
  Never buying things from sellers that use DHL. They still have my package after 10 days. It is being held for no reason. I have paid import fees, filled out forms, and still haven't received it. Happened to me in the summer too but I just went over there and went back and forth to border services to get it cleared myself. Absolutely useless place. Do better.
• KT

  king tshibanda

  Feb 11, 2026
  5.0
  EXCELLENT SERVICE WOW! Keep up the great job
• YD

  Y D

  Jan 22, 2026
  1.0
  Absolutely useless. If it is possible I would give them a 0 star. driver said we are closed when trying delivery but I was sitting there waiting that important item. it was very time sensitive that was why I chose DHL, I was totally wrong. never trust them agian.
• FW

  Fai Wong

  Jan 19, 2026
  1.0
  I hope I can leave Zero star. The driver delivered my parcel to a totally wrong place. There's no way to find anyone to help. Now my parcel is missing. Extremely bad service.