Best Buy

Avis

• JB

  Jasjit Bains

  5 days ago
  1.0
  Service by attending executive David was horrible, never expected this from Best Buy.
• SS

  Silly Soogy

  Sep 27, 2026
  1.0
  Dropped off pc for a fan swap, told 1-2 days wait, day 3 I call and am told ill get a call the next day. Day 4 no call and the store closes so I cant retrieve it. A fan replacement now has had my pc inaccessible for 5 days. I only dropped the thing off so it could get fixed while im at work but im now regretting the decision as im not waiting longer and am just going to replace it myself on my days off (which was what I was trying to avoid the whole time.) Just overall disappointing as a choice I made to save time is now causing more grief than is worth. I understand its not the employees faults they cannot get to it. They are busy, and overworked, but if I had just been told honestly "we think its going to take awhile for us to get to it" I would have picked it up on day 3 and made the fix myself.
• DS

  Dylan Sehn

  Sep 26, 2026
  3.0
  Tried to call to ask about product availability. - A.i. chatbot asked me to say why I'm calling... - Put me on hold for 2 minutes... - Then after 2mins the a.i. voice came back, asked me: "Was your issue was resolved in this interaction?" ... What interaction? I told it "no" - then it hung up on me. 😮‍💨 I just want to give you guys money... 😭 *In-store, everyone is very nice and helpful though! 🙏 They may just need to work out the kinks with their calling systems.
• BF

  Bissam Fayad

  Sep 26, 2026
  1.0
  You try calling the store and you get customer service how stupid !
• BR

  Bill Ralston

  Sep 26, 2026
  5.0
  Good service. Geek Squad are very experienced and helpful. The monthly plan of $20. Is well worth it.