Best Buy

Avis

• BE

  Billy Ebertt

  2 days ago
  1.0
  I was there this afternoon. Ready to buy 2 products. One was an Apple Watch. I picked one out and stood there for 27 mins. Not one person would offer to help. I was standing next to a couple trying to track down someone to help them too. A few employees walked by and did not even give eye contact or ask if we needed anything. I was short on time so I had to move on. I picked up a cell phone holder and went to the check out. At all the counters not one person was there. The guy working at the door looked over at me and still nothing. I waited just over 5 mins. Through my hands up and walked out. I just left my item on the counter. It’s probably still sitting there. I will order online from a different store. What a waste of time and fuel that was. This is a big profitable store where they can get away with this. One day it will catch up to them. For now I will not be supporting this Best Buy.
• MM

  Muhammad Imran Mustafa

  5 days ago
  5.0
  I recently visited Best Buy to purchase a laptop, monitors and some other items. As soon as we entered laptop section, Simran approached us and kindly offered her assistance. Simran was extremely knowledgeable and helped me choose latest HP laptop that best suited my needs. She was energetic, polite, professional and provided excellent customer service. She went above and beyond to make sure I had all information I needed and made whole shopping experience easy and enjoyable. Thank you, Simran, for your outstanding assistance. Best Buy is lucky to have such a dedicated and customer-focused team member. Highly recommended!
• AB

  Aaditya Barot

  6 days ago
  5.0
  I had a great experience shopping at Best Buy, and I especially want to thank Jatinder and Brooklyn for making my purchase so special. They were both extremely helpful, friendly, and professional throughout the entire process. They took the time to understand what I needed, answered all my questions, and made sure I felt confident with my purchase. Their customer service was excellent, and their assistance really made the whole shopping experience smooth and enjoyable. Employees like Jatinder and Brooklyn are a great representation of Best Buy. Thank you both for the amazing service! I truly appreciate it and would definitely recommend shopping here because of experiences like this.
• HH

  Hanna

  Jul 27, 2026
  5.0
  I would like to sincerely thank Jatinder for his amazing customer service! He was incredibly understanding, kind, patient, and professional. The issue with my phone had happened previously and was not his fault at all, but he took the time to listen, understand my situation, and do everything possible to help. In the end, my issue was completely resolved and my phone was replaced. I truly appreciate Jatinder’s understanding, professionalism, and genuine care. He turned a stressful situation into a very positive experience. Absolutely 5 stars! Jatinder truly deserves recognition for his outstanding service. Thank you so much!
• TH

  Tammy Heschel

  Jul 19, 2026
  5.0
  I was nearly scammed on my phone. The fraud department from my CC suggested the Geek Squad at Best Buy to check for viruses and malware that may have been installed. I dealt with Michael. He took a lot of time with me and my phone and had my phone scanned and installed a reputable system to check my phone. He answered my large list of questions and helped download more apps for me and my protection. I left with peace of mind. Michael was phenomenal!!! I highly recommend them.