My son wanted to return the Logitech mouse he bought today; your guys told him that he can not return it since the last digit of serial number on the mouse is 8 while the last digit of serial number on the box is 9, the other parts of the serial numbers are the same. One of your staff told me to go home to find the right one then come back.
Just to let you know, I have returned the mouse to another store already! The same thing will happen if you open any new box of that mouse; the Logitech serial numbers on the box and device are designed like that! Please let your staff know that! It has wasted more than an hour for me to deal with that. it would save customs time if your guys knew the Logitech Serial number Guidance.
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Benson Eziefula
Sep 19, 2026
I walked into your CF mall branch, met this wonderful guy Dhruv. Got a fantastic customer service, treated like a king. Got a good offer. Walked out happy. Thank you for having this staff in your books.
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Scott Baker
Sep 17, 2026
Placed in order for online pickup staff didn't even check it. I was in the area to come in. And the item was sold out, or the staff didn't want to give it to me, even though I showed two in stock. Absolutely unacceptable.
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Zaya Naransukh
Sep 11, 2026
Ross from Market Mall was extremely welcoming, helpful, and super sweet! Really made my customer experience not only enjoyable but made me a really loyal customer.
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Christian Iglipa
Sep 2, 2026
people who works here are very nice and friendly