Best Buy

Avis

• BM

  Braiden Missal

  Jul 31, 2026
  5.0
  Give our boy Ali employee of the year!!! Best customer service at Best Buy since 1966 👑 Helped us tons in finding the right keyboard and mouse for our tailored taste, thank you guys! Will be back!!
• JN

  José Ng

  Jul 30, 2026
  5.0
  The team is really helpful. They were very understanding of my nitpicks. I want to thank Gloria specifically for helping out.
• KC

  kate chen

  Jul 26, 2026
  1.0
  I signed up for a Fido mobile plan at this Best Buy in March 2026. Before I signed, the sales representative told me the monthly price would be guaranteed for two years. However, only about three months later, Fido increased my monthly plan by $4. When I returned to the store to ask about it, the same representative -Parminder denied ever telling me the price was guaranteed for two years and refused to help. I later reviewed my agreement and found that it actually states “Month to Month”, with no written two-year price guarantee. This was very disappointing because I relied on the sales representative’s explanation when making my decision. If I had known the plan was month-to-month and the price could increase after only a few months, I would not have signed up. I hope Best Buy will investigate this matter and provide better training and customer service.
• SO

  Sean O'Brien

  Jul 26, 2026
  1.0
  Last week Tried to take out a phone contract. Manager was so insistent that I couldn’t take one with a UK passport, CoPR, permanent SIN number and Canadian credit card, and that “nowhere would accept it” even though I have previously took out a contract with no job, on a temp work visa or no credit card. Didn’t believe me or attempt to try. Went downtown today at the 17th Ave store, people were great. Managed to get the contract using my UK passport and Canadian credit card with no issues. They said they had even accepted a Chinese credit card before and it worked. Not the first time I had a bad experience in this store. Would highly recommend using a different location if you ever get anything from best buy
• FM

  Felipe Sartori Minetto

  Jul 11, 2026
  1.0
  I just got lied to my face about a product. Went in to check out the TVs, and the employees on the Samsung area were pushing hard for the S95H 83" TV mentioned several times about the QD-OLED panel on it. It doesn't have a QD-OLED panel, it doesn't say in anywhere on the marketing materials, or the website. Only after a lot of questioning about it and having them call their manager they confirmed it actually doesn't have they just say it does because it sells. How is this even allowed?