Best Buy

Avis

• GN

  GN Nda

  1 day ago
  5.0
  I did a return for defective headset, Tavleen was very helpful, Bestbuy has a policy regarding worn wireless headphones which makes it complicated to return them, only exchange or gift card. I explained the policy to Tavleen based on what I read from Bestbuy, she clearly understood and was able to process the return without any issues. Keep up the good work!!!
• BB

  brook ba

  Sep 27, 2026
  5.0
  I was shopping for a laptop at Best Buy, and I was extremely happy and satisfied with the customer service I received from a sales associate named Sean. Sean was incredibly professional, knowledgeable, patient, and helpful. He took the time to understand exactly what I was looking for and made sure I had all the information I needed to make the right choice. Personally, in the last 25 years, I have never experienced this level of professionalism and outstanding customer service. Sean truly went above and beyond, and I really appreciate the way he treated me. Thank you, Sean, for making my shopping experience such a positive and memorable one. Best Buy is very fortunate to have an employee like him.
• IG

  Irene Gibson

  Sep 25, 2026
  4.0
  Bought many computers here over the years. A tad frustrated when they needed to ship my computer I bought last time just under 2 months away. 2 weeks expected to be gone. So very they had no computers for a loan to use. But they said 2 weeks and got mine back in 8 days. Working well now .
• AC

  Azrielle Christie

  Sep 22, 2026
  5.0
  ⭐⭐⭐⭐⭐ I had a great experience at this Best Buy location while shopping for accessories for my new Xbox setup. Dilpreet helped me with several purchases, including a wireless gaming headset, controller and charging station. He was helpful and knowledgeable, and I was able to get everything I needed in one trip. I really appreciated the customer service and the selection available in store. Everything was straightforward and I left very happy with my purchases. I would definitely shop at this location again!
• AJ

  ak jeelani

  Sep 6, 2026
  1.0
  I bought a laptop here after being promised a $70 discount at the time of sale. The discount never appeared on my bill. When I came back to the store to ask about it, staff denied that any discount had been offered. They told me the salesperson who made the promise wasn’t in that day and that no one else could help me. I contacted customer support, and they told me to go back to the store. I have now made multiple trips and still have no refund and no explanation. A promise made at the counter should be honoured on the receipt, not treated as someone else’s problem once the payment goes through. Two stars only because the laptop itself is fine. My advice to other customers: check your bill line by line before you pay. If a staff member tells you a discount will be applied “later” or “after billing,” ask them to put it in writing or add it to the invoice before you hand over your card. Get the salesperson’s name too.