Best Buy Express

Avis

• LP

  Luke Palmer

  Aug 17, 2026
  5.0
  I had such a great experience at Best Buy Banff thanks to Linette! I went in looking to buy a speaker, and she was incredibly friendly, helpful and genuinely went above and beyond. She asked me about my phone plan and found a way for me to get it cheaper, helped me get discounted streaming services, and even managed to get the speaker I wanted for free! I walked in looking for one thing and walked out with everything I wanted and more. Linette was fantastic from start to finish and made the whole experience so easy. Highly recommend asking for her if you’re shopping at Best Buy Banff!
• AM

  Annabel McCowan

  Jul 1, 2026
  2.0
  I usually don't leave reviews but I wanted to share my experience, I went to purchase a unlocked 17e outright, they did not have any unlocked 17's for sale so they ordered me on in to pick up. Not only did they sell me the wrong model (sold the 17, not 17e to me) but they also ordered me the wrong colour. Usually I don't care for colour but after spending $1000+, I was expecting them to get me the right colour and model. They also didn't tell me the price of the 17e or the 17, just simply put my total balance on the machine and didn't say a word. I understand if they make minimum or below working there but their selling luxury products, the service was appalling, would not recommend. Workers were also very surly and did not explain anything clear, mumbled, and acted like they didn't want me to be there.
• KU

  K U

  Jun 29, 2026
  5.0
  Amazing service from your sales consultant Riley.
• JC

  Jess Curl

  May 21, 2026
  5.0
  I went into Best Buy and had a wonderful experience. Linette helped me and truly went above and beyond with her service. After I explained what I needed, she offered a variety of options until we found the one best suited for me. She spent a lot of time helping me, and I never felt rushed. She made me feel very comfortable and someone I could genuinely trust. Her knowledge is extremely deep, and she was professional throughout the entire experience. Excellent customer service Thank you, Linette!
• CD

  Carolyn Dexter

  May 14, 2026
  5.0
  Staff VERY friendly, helpful and knowledgeable. 100% recommend. We were just visiting and they sorted 2 issues perfectly.