SM
Smart Digital Market-Place
2 days ago
I had a wonderful experience with Shivam. He was very quick to present me with a great offer for lenses for my Ray-Ban Meta AI glasses. He was professional, helpful, and made the whole process easy and pleasant. I really appreciated his prompt service and excellent offer. The whole team is very helpful at this location.Thank you, Shivam! Highly recommended! 😊
OT
Olu ツ (ThatKidOlu)
5 days ago
Shoutout to Shivam at LensCrafters Eaton Centre for making my experience purchasing my Tom Ford glasses such a great one! He was friendly, knowledgeable, and incredibly helpful throughout the entire process. He took the time to understand what I was looking for and made sure I found the perfect pair. Excellent customer service from start to finish—thank you, Shivam!
CC
Cheese Chisme
5 days ago
Quiero agradecer especialmente a Rocio por toda su ayuda y amabilidad. Ella se tomó el tiempo para escucharme, entender exactamente lo que estaba buscando y ayudarme a conseguir las gafas Tiffany que tanto quería. Fue una experiencia muy agradable, y su atención y dedicación hicieron que todo el proceso fuera mucho más fácil y especial. Sin duda, recomiendo LensCrafters Eaton Centre a todos nuestros amigos y familiares que hablan español. Da gusto recibir una atención tan cercana, profesional y personalizada. ¡Muchas gracias, Rocio y Luis , por ayudarme con todo.
RG
Roberto Gomez
5 days ago
I had such a great experience at LensCrafters Eaton Centre today, thanks to Luis! He was incredibly friendly, patient, and genuinely took the time to help me find a pair of frames that felt just right. I never felt rushed or pressured, and his honest suggestions made choosing the perfect pair so much easier. You can really tell when someone enjoys helping people, and Luis definitely does. Thank you so much, Luis, for making the experience so enjoyable! I absolutely love my new frames.
Went in for a new pair of lenses to frames I had bought at lens crafters. They asked for $730 for a pair of progressive lines or suggested I get the same frame new and lenses for $750. I walked 100 ft down to Bailey Nelson. They offered me the same lenses for $314 and actually helped me replace the lenses but a second frame and second lenses for $724
The sales person at lens crafters was clearly working on commission. Was rude. Was pushy. She got emotional when I showed her my previous invoice for the same glasses which I had bought new for $550 frames and lens at the same store three years prior.
Don’t waste time at Lens Crafters, go somewhere honest.