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Marcus Roi Medford
4 days ago
I’ve been coming to this location through all its iterations and the great customer service and selection have remained constant. Big shoutout to Mariam for the quick frame adjustment
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Donna Trottier
Jun 20, 2026
Very helpful to fix my glasses at no charge. Will definitely visit again for my next eye glass purchase!
First time coming for an eye exam with Dr. Melissa Yuen! I had arrived 15-20 minutes before my scheduled eye exam, and immediately I was greeted politely and warmly by the receptionist. The process between my arrival and towards end of my appointment was amazing, fast and smooth! Melissa was very nice. She is very knowledgable and performed a very thorough eye exam. She was nice and answered all the questions that I had. Would definitely recommend her for an eye exam! The cost of the eye exam is what had originally made me come across this location. $95 for an exam is a price you cannot beat especially since its downtown. All the staff at this location are very welcoming and have great customer service!
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Cameron Scott
Jun 3, 2026
In the past, I’ve always seen the eye doctor here and I’ve bought glasses and contacts in the store a few times in past years. I won’t be returning.
I went this time to ask to have a pair of glasses quickly adjusted, which I had purchased from the Clearly website. When I walked in I explained this to the staff and the man said accusingly “those aren’t Clearly glasses.” I explained that they weren’t clearly’s own brand, but I had purchased them on the website. He said, “we have nothing to do with Clearly, we are a separate store called ‘For Eyes’.” Me: “Your sign says ‘For Eyes by Clearly’.” Man: “Oh, that means nothing.” I guess they just want to use clearly’s name recognition and not actually help or keep their customers coming back. It seemed that they did not want to help me.
After making me sign a waiver, another staff member quickly adjusted the glasses just by bending the frames with their hands. I’ve never been treated that way when asking to have glasses adjusted anywhere, as it’s usually seen, at least I thought, as a business development opportunity. The vibe was awkward, expectant, and negative so I won’t be going back.
Getting a 2 star because the staff are nice.
However, the glasses themselves are subpar. My first set of sunglasses had to be re-made because the polarized coating was faulty and the prescription was off.
The second set continues to have some mild polarization issues and the prescription doesn’t feel quite right.
When I asked about a refund, they said they would call me back, but still haven’t.
For the minimal amount you save over a regular local business, I say shopping here isn’t worth it.