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marivic maniego
Jun 14, 2026
Mark attended as patiently and shared suggestions which is best for us during our visit. Mark and the employees took good care of us and we'll recommend this location to our friends. Thanks Mark
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harsh shrotriya
Jun 13, 2026
I had a great experience with my Ray-Ban Meta glasses purchase from LensCrafters at Pickering Town Centre. Recently, I experienced an issue with my glasses and wasn’t sure how to proceed with the warranty claim process.
Rozana was incredibly helpful, patient, and professional throughout the entire process. She took the time to listen to my concerns, explained the warranty options clearly, and guided me through every step of the claim. Her customer service went above and beyond my expectations and made what could have been a stressful situation much easier.
It’s rare to find someone who genuinely cares about helping customers, and Rozana’s dedication and support truly stood out. Thank you for making the experience smooth and hassle-free.
Highly recommend this location for anyone looking for excellent customer service and support even after their purchase!
Amazing experience with the loveliest staff. Worked with Marc/Mark who was extremely patient, friendly and helpful. The store manager Wynette (so sorry if I misspelled your name) was the best, and the optician Felicia were also very kind. The whole process was seamless from start to finish. Really excited to pick up my glasses and sunglasses :) !!!
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Amanda Dawson
Jun 5, 2026
Mark was amazing! He helped my husband and I both buy our glasses. He was patient and provided lots of great information during the process. He made us feel comfortable and allowed us ample time to make our selections. Highly recommend LensCrafters Pickering! I will be back to buy my RX sunglasses!
Ashish was very helpful and informative with me. I came in today with no plans to buy, just browse, Ashish took the time to explain the difference in the lens colours and options in the frames that I liked. He ended up making the exact combination that I envisioned my perfect pair to look like. Very patient, well spoken and professional, I would recommend this branch to anyone looking to get glasses this season.