LensCrafters

Avis

• JD

  Jenny Dee

  1 day ago
  5.0
  I had been putting off buying a new pair of glasses because I always found the process overwhelming and stressful. I had visited a couple of other places before LensCrafters, but either the selection wasn’t great or I didn’t receive the guidance I needed to find frames that actually suited me. When I walked into LensCrafters, I was immediately greeted by Roohi, and the experience was completely different. I explained what I liked but admitted that I struggle with choosing frames that look good on me. Within just a few minutes, she picked out the perfect pair—I fell in love with them instantly! What impressed me even more was how she explained my prescription. For the first time, I truly understood what was going on with my vision and why certain lenses would be best for my eyes. She was incredibly knowledgeable, patient, and made me feel comfortable throughout the entire process. Roohi made what I had been dreading into such an enjoyable experience. If you’re looking for someone who genuinely cares and takes the time to help you find the right fit, I can’t recommend her enough. Thank you, Roohi!
• SB

  Sarah Bisson

  4 days ago
  5.0
  My husband & I have been coming to LensCrafters in Place d’Orleans for a few years now and every time we go, the service is always top tier. The selection is great, customer service is friendly and the deals can’t be beat. Will continue to get all my lenses and frames here :)
• EL

  Eyy Lamay

  Jun 20, 2026
  5.0
  Dr. Issam was a huge help today! His support came from a place of genuine care for his patients rather than profit, which is a refreshing change from SpecSavers. He even encouraged me to drop by with any questions once my glasses are ready and worn. I highly recommend him and I will gladly be a repeat customer!
• DL

  Dan Lemire

  Jun 17, 2026
  5.0
  We were served Roohi and as always received great service We welcomed her opinions and thoughts and helped our decision for my new glasses My wife and I really enjoyed our experience and will be the usual return clients Thank you Roohi !
• PL

  Pierre L

  Jun 4, 2026
  5.0
  ⭐⭐⭐⭐⭐ I had an outstanding experience at LensCrafters thanks to Issam. From the moment I walked in, he was professional, courteous, welcoming, and genuinely attentive to my needs. Issam took the time to answer all my questions, explain my options clearly, and provide knowledgeable advice without any pressure. His expertise, patience, and attention to detail made the entire process smooth and enjoyable. It’s rare to find someone who combines exceptional customer service with such professionalism and product knowledge. Issam went above and beyond to ensure I was comfortable and confident with my choices. Thank you, Issam, for making this such a positive experience. I highly recommend asking for him if you’re visiting LensCrafters in Orléans. A true asset to the team! 👏