JB
Jenine Briggs
5 days ago
Ale was great to deal with. He was friendly, attentive, and knew what he was talking about. He made the whole experience smooth and enjoyable
JW
Joyrek Wong
Jun 17, 2026
Natalya was fabulous she helped me find the perfect pair of glasses! Recommend coming to this location!
I recently purchased a pair of sunglasses from this LensCrafters location, and I had the absolute pleasure of being assisted by Zora. From start to finish, she made the entire experience wonderful.
Zora has an incredible eye for style, a wealth of product knowledge, and a genuinely warm and patient personality. She took the time to help me find the perfect pair, ensuring they not only looked great but fit comfortably too. It’s rare to find such dedicated and attentive customer service these days.
If you are looking for new eyewear, ask for Zora—she is fantastic! Thank you, Zora, for your exceptional help. I love my new sunglasses!
KK
Kelston (Kels)
Jun 13, 2026
I’ve purchased all of my prescription glasses from the Upper Canada Mall LensCrafters location for the last 6-8 years. They’ve got great selections, and better yet, they have EXCELLENT customer service. Just now I came in to get the “nose guards” (what I call them) replaced on my glasses and Joyce was very quick to help me out and get them replaced immediately. Not even a 5 min wait! Come check them out! They’ll treat you well and make sure you get exactly what you need!
Great experience at LensCrafters! Elham was so friendly and helpful. She adjusted my glasses and made sure they fit perfectly. I always enjoy coming here for myself and my son. The staff is always welcoming and provides great service. Thanks again, Elham!