We have received outstanding service at Lenscrafters for years. Every person who has taken care of us, whether we were purchasing new frames/lens or simply getting an adjustment or hinge tightened, they are friendly, knowledgeable and reliable.
MK
Monika Krysinska
Aug 10, 2026
I had an AMAZING experience at LensCrafters today!
The person who helped me was Michael, and he was absolutely fantastic. Not only was he incredibly helpful in finding me a new pair of frames after I accidentally broke my old ones, but he managed to find a pair that looked exactly like my old ones—even though they had an original design and came in a variety of colours!
He was also incredibly prompt in switching my lenses into the new frames, so within 10 minutes, I had my glasses back! What a relief!
LensCrafters is the only place where I purchase my glasses, and it’s the only place I will recommend. Every single time, I have a great experience.
The other professionals who helped me were Bhavya, Preston and Rochelle.
Thank you, LensCrafters, and a special thank you to Michael for the amazing service!
Monika Krysinska
Had a lovely experience here- got my nose pads replaced (for free) and some great advice about taking care of my glasses properly. Thank you so much to the amazing store manager for your expertise and kindness today!
recently visited store. Micheal is such a great person. He provided excellent customer service, really helpful and polite. Employees like this make a lasting impression, and I sincerely appreciate his hard work. Thank you for going above and beyond!
DG
Dekota (Ghost)
Aug 1, 2026
I came in today - last minute, with no appointment - hoping desperately that they would be able to find me some frames since both my main pair and spare pair of glasses had both fallen apart. They went above and beyond and managed to find several pairs that would work and immediately put my lenses in for me. I will absolutely be using them going forward for everything - they are absolute life savers. Thank you again so much!