My experience at Pearl Vision in Huntsville was exceptional. Both the Doctor and the Optician (Lindsay) were amazing. She was patient and thorough. For me, she understood my worries about starting to have to wear glasses with age, and made me feel comfortable and great about my choice of glasses!
We came back and Lindsay helped me again with my 6 year old daughter! She was thorough, yet extremely patient and also FUN! A + for service and we will definitely be back soon to help with my son with his glasses too!
Lindsay made the experience feel fun and made me feel like she valued my time, in being patient with us in our choice and process! Also, the store was impeccably clean and modern and overall just lovely!
SW
Susan Whitfield
Sep 26, 2026
Lindsay is very knowledgeable and very helpful in picking out glasses
I have always been pleased with my glasses from Pearle Vision Huntsville
MB
Murray Bent
Sep 20, 2026
Comprehensive eye exam, very thorough. Feel confident can monitor eye conditions until next visit
DG
Dennis Grimason
Sep 16, 2026
The ladies in the store were very knowledgeable and helpful picking out my new glasses
AM
Andrew MacDonald
Aug 31, 2026
I have now had two very unenjoyable experiences at this store. In the first the staff member was not helpful when I was trying to order a pair of sunglasses. They were custom Ray bans and they ordered the wrong colour of arms and when I brought them in I was told “that’s how they are now” which was not the case. Luckily another staff member was able to correct the issue. So I thought don’t let one bad experience be my only experience, everyone has a bad day.
Well I was wrong, when trying to get contact lenses after an appointment at the store, I wasn’t listened to or respected. I was asked for my current brand of contacts, and I couldn’t remember. Then I was berated for not having a box at home, I had just thrown away my last box, hence why I wanted to buy new ones.
This was a huge imposition for the staff member and they were blown away that I didn’t know my brand or have a box because they have plenty of empty boxes at home. I appreciate that it would be more of an ordeal to try new lenses etc rather than just putting an order in, however I can’t provide information that I don’t have. They were not interested in me getting the correct fit but more concerned about the added work it would be to find the correct lenses.
Thoroughly unimpressed with the lack of understanding they had with my situation and I’m not interested in being treated as a problem rather than an opportunity to find the correct fix.
Fool me once shame on you, fool me twice shame on me.