Pearle Vision

Avis

• AQ

  Amy Quinlan

  Aug 31, 2026
  5.0
  Very good
• AM

  Andrea Maika

  Aug 27, 2026
  1.0
  Reception service is the absolute pits! Cobourg location…very short and not friendly
• MB

  Milan Becvar

  Aug 21, 2026
  1.0
  I strongly advise avoiding this store. The sketchy mall location should have been a red flag. I paid $500 for a new pair of glasses, only to find three tiny marks on the bottom center of the right lens the next day. I know for a fact they were not dropped or mishandled in the 24 hours I had them, especially since they were sold as "scratch-resistant." Because the marks are always in my line of sight, I am stuck wearing my old glasses.The customer service response was insulting. After explaining the issue in writing, I was told, "Sorry you don't like it, but we try to do our best." When I replied to escalate the matter, I got absolute silence. They deal in evasion and ignore unhappy customers. Seniors on fixed incomes cannot afford to be ripped off like this. Don't buy into the unnaturally high rating or the gushing reviews—they don't reflect how this business actually treats paying customers.
• DM

  Dave Mitchell

  Jul 17, 2026
  5.0
  Great experience, as always at this location. Julie is a great help when selecting new frames and makes great recommendations. 5 stars all around!
• DY

  Daniel Young

  Jul 13, 2026
  5.0
  My family and I have been very happy with the professional, friendly and supportive staff at our Cobourg Pearle Vision over the past five years.