MC
Muntasir Contractor
2 days ago
Great experience overall, got new frames and lens with a 50% discount. Amazing customer service by Jeremy, he was helpful everywhere through suggestions and logistics. He even offered to fix up current frames as seen it was roughed up.
Thank you LensCrafters. 100% recommend.
I had an excellent experience at LensCrafters. The staff was friendly, knowledgeable, and attentive from start to finish. The eye exam was comprehensive, and the optometrist explained everything clearly while answering all of my questions. The selection of frames was impressive, and the team helped me find a pair that fit perfectly without feeling rushed. The entire process was smooth, and the customer service exceeded my expectations. I highly recommend LensCrafters for anyone looking for quality eye care and stylish eyewear.
SS
SahilPreet Singh
Jun 20, 2026
I had a great experience purchasing my prescription glasses. Selena was extremely helpful, knowledgeable, and patient throughout the entire process. She took the time to understand my needs, explained the available options clearly, and helped me choose the perfect pair of glasses. Her friendly attitude and excellent customer service made the experience smooth and enjoyable. I am very happy with my new prescription glasses and highly recommend Selena to anyone looking for professional and personalized assistance.
TR
Teresa Resendes
Jun 14, 2026
I want to recognize the Ka’Deen who helped me choose my new glasses. She was incredibly friendly, patient, and knowledgeable throughout the entire process. She took the time to understand what I was looking for, offered honest recommendations, and helped me find frames that suited me perfectly. She also explained the lens options in a way that was easy to understand and made sure all of my questions were answered.
Her professionalism, attention to detail, and genuine desire to help made the experience a very positive one. It’s rare to come across someone who provides such outstanding customer service, and I truly appreciate all of their help. Thank you for making the process so easy and enjoyable!
One of the nosepads on my glasses broke. Went in to see if I could get a repair or replacement. Even though I hadn't bought my glasses from LensCrafters, the associate let me know they could fixed them for me. It didn't take more than 10 mins, but I was happy to find out they replaced both free of charge. Thank you for the great experience. Cheers!!!