JS
Julia Soleymani
4 days ago
Very nice place! I came in to fix my sunglasses and Niamul was very helpful, fixed it super fast! Very sweet and helpful person! 100% recommend to chat with him if you need any help!
Thank you Niamul!
MZ
Mohammad Ziaei
May 29, 2026
There is lots of options you can choose between them
I have been to this location a few times. I love that LensCrafters fills out Any paperwork needed for any kind of.payment from treaty or benefits. They make the whole process from start to finish so simple and easy. Will by my go to spot every time.
PK
penny kolodie
May 10, 2026
Came in today to pick up my sunglasses that arrived. While customers are browsing, they won’t go get your order. They are too busy following customers who are still looking, then grab your order. The guys came over to 4 of us waiting 3 times to ask us to wait. He literally could have grabbed the pick up orders in that time. I would recommend calling and making an appointment to pick up your order.
NS
nandan satheesh
May 2, 2026
If poor communication was a business model, this LensCrafters location would be a top performer.
Let’s start with the only positive—Dr. Joel. Professional, knowledgeable, and the only reason this place gets even one star.
Everything else? A mess.
I was promised a 2-week turnaround for my lenses. No updates. No calls. Nothing. I had to chase them down repeatedly, only to hear the same line: “We’ll call you when it’s ready.” Spoiler: they never do.
After 4 weeks, the lenses finally arrived—scratched. Back to square one. Again, zero communication unless I called. The replacement took another 15 days.
Decided to walk in instead of calling (35-minute drive), only to be told I’d need to wait over an hour just to get the lenses fitted. No apology, no urgency, no ownership—just complete indifference.
At this point, the issue isn’t delays—it’s the total lack of basic customer service.
Great doctor stuck in a completely broken system. Avoid this location unless you have unlimited time and patience.