JC
Jamie Chartrand
Aug 6, 2026
Had the pleasure of being helped by Jinus!
What a positive experience! Very professional and knowledgeable! Happy with my purchase
10/10 Recommend!
Staff totally goes out of their way to make sure the customer leaves happy. I’ve tried other spots but it always feels like they’re just trying to make a sale. Definitely not the case here. After care is always key & you’ll be sure to receive it here! Shoutout to Ken specifically - 10/10 customer service.
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Linga chinga CHINGA LINGA
Aug 2, 2026
The team at Pearle Vision has been helping us for years, they are supportive, very responsive and are able to find solutions for any issues that arise even when its not something they need to be concerned about.
My daughter and I came in to Pearl Vision because we both needed new glasses. Took my time out on a Sunday to get this done. We waited for 15 mins, not once did we get acknowledged, no eye contact or anything. Its like we were invisible. it wasn't even busy. Two opticians were helping customers out. We were standing around for so long. At least acknowledge people that come into your store. You can say, I am just busy, please wait a few mins and i will assist you. The opticians did not even acknowledge us!! Horrible customer service! We wanted to order glasses, we had our prescriptions.You could have earned our business by just acknowledging us. I walked into Lens Crafters and was helped immediately.
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Maria Marusic
Jul 7, 2026
I had a problem with reading fine print and doctor Kim was very patient and helpful. I'm very happy to get new glasses. Highly recommend Dr. Kim and Pearle Vision staff.