LensCrafters

Avis

• KM

  Kaylani Mccarty

  1 day ago
  5.0
  If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
• NS

  navdeep saroha

  Jun 14, 2026
  1.0
  horrible experience when ordering replacement lenses. I was given an ETA of 2 weeks. I understand it takes time for products to come in. Upon arrival of lenses, the lenses were defective. The staff tried to slip me defective lenses (they knew the lens was defective) If I hadn't noticed. Upon observation they didn't even apologize and just said to email the corporate. The corporate didn't own the mistake and simply told to follow up with the store. The store gave me time for another 2 weeks for the replacements to come in. It is expected better of company of such a scale. Update: Already contacted the customer care form 2 weeks ago but no response.
• HD

  Harman Dhillon

  Jun 7, 2026
  5.0
  Purchased 3 pairs of glasses from Prab over this past week. She was very knowledgeable on all the different brands and models especially with my Oakleys that I plan to use for golf! Would definitely recommend her if you are looking for a pair of glasses for yourself! Thank you Prab!
• AC

  Andre Carter

  Jun 1, 2026
  1.0
  I've worn glasses for 25+ years. When replacing glasses , I always buy the best lenses, coatings etc, and take the protection plan. Today after hanging out on my patio something called crazing happened to my lens. When I called, I was told that there isn't a life time warranty on the coatings, that my protection expired (insurance company confirmed claimed dated Aug 2024) and that I don't have the best Crizal coatings. I have never experienced crazing of the coatings, and it's not even hot out yet. I was told $1400 to replace the exact lens that I have. I suspect a defect in the product or application. Very annoyed, these glasses aren't even 2 years old yet.
• AA

  Arteris

  May 30, 2026
  5.0
  About a year and half ago I bought two pairs of glasses from LensCrafters and as the first time needing to buy them, they were exceptionally patient with me. And made sure I left with a work and home pair that suited my needs and was covered by my insurance. But just the other day my home pair had apparently gotten a screw loose and detached from the full frame. I had kept the screw to repair it myself but lost it. So I came back to ask for a repair expecting a cost. And not did they just graciously do it for free but within a few minutes. Truly a class act and my loyalty has been earned.