KM
Katherine Mehes
Jun 20, 2026
Absolutely 5 star plus! Went into Pearl Vision today with my two daughters. All the staff were amazing and super helpful. I had broken my work prescription glasses and they fixed both arms. I was Absolutely delighted! I can't thank them enough! I will definitely be back for a new pair soon! Thank you so much.
Orchard Mall, Kelowna BC
I went in with glasses that I'd purchased from somewhere else, asking if they could fix the arms so they didn't catch in my hair. They told me they didn't have the equipment to change the earpieces, but they came up with a solution for me and fixed them on the spot and didn't even charge me. Super lovely customer service, I highly recommend
SW
Sean Williams
Jun 3, 2026
Hands down best glasses shop in the mall.
I lost a screw in my ray bans
I went to 4 other stores first before i found this place and everyone else turned me down.
Meghan was awesome and helped me out right away, found the right screw, cleaned my shades and didn’t charge me a dime. Thanks Meghan 10 stars
CK
Corbin Kelley
Jun 2, 2026
I purchased a pair of Ray Ban sunglasses two years ago from them. Recently I had a lens fall out and shatter. Took them in and they replaced both lens’s for me! Absolutely amazing customer service and a great selection of glasses and sun glasses!
MJ
Marjorie Jeruta
May 26, 2026
Shoutout to Pearle Vision for the great service definitely a 10/10!
Gabbie helped me out and was super friendly, patient, and easy to talk to. She made the whole process of getting prescription glasses smooth and stress-free. Really appreciated how welcoming and helpful she was. Definitely recommend 😊