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Shivani Sharma
3 days ago
I had a wonderful experience at LensCrafters! Harleen was incredibly friendly, patient, and knowledgeable. She took the time to help me find the perfect pair of glasses and made the whole process easy and enjoyable. The entire staff was welcoming, professional, and provided excellent customer service. I truly appreciate the great experience and highly recommend LensCrafters!
Worked with Mandy at this location. She was extremely helpful and worked with both me and my wife to get glasses that we preferred with the lenses preferred. She was able to special order the frames in for us in a timely manner and was able to get us exceptional pricing.
Very much appreciated working with Mandy and highly recommend working with her.
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Arianne Dickson
Jun 13, 2026
I called about buying a specific frame to confirm it’s available before coming in. After calling 3 times, speaking to 3 different people and being transferred more times than I’d like, I’ve realized it’s not possible to speak to someone about making a purchase.
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Steven Carrao
Jun 11, 2026
I must say that visiting the Abbotsford locations was one of the most disappointing experiences ever. Walked in at 10:15am yesterday morning and was greeted like I had ruined the young ladies day. I felt like I was a bother because she had to take time away from browsing on her phone. When I went to look at frames, I got told that they had nothing that would work for me and to go try another store. Long and short of it will not be returning here. Bought my new glass at lenscrafters langley and had a way better experience and customer service.
This is an inquiry. I have never been to Lenscrafters. I have been to 4 different places. Every one could NOT center the prescription. And believe me, I can tell the difference. How is Lenscrafters rated for this procedure ?