Subway

Avis

• MM

  Marrissa Murray

  Apr 29, 2026
  1.0
  I walked in at approx. 6:37pm, to the server just starting the first sub of a large group that was standing in building. My sub order was printed out behind him, indicating he got the order before those customers walked in. There were 3 other large groups behind that group, I assumed my sub would be made after he finished the first. He finished the first group and went on to the next, ignoring my order behind him, then due in 7 minutes (6:50). I asked him to wave at me when done, as my child was in the car. I went outside, watched as he finished the second group, then started mine. When I went in to retrieve them, he started explaining how they aren't typically done until the time on the receipt (6:50pm), it was then 6:55pm. I wasn't upset about the 5 minutes, I simply said "I can do the math, you had just started the group when I walked in", to acknowledge his time management could've been better. He continued to try to argue with me about when they should have been ready, so I simply said "I would just like my subs and to leave without argument". To which he replied "if you're gonna be like that, you can go like that then" in a tone as if I was no longer welcome back, for simply addressing a complaint. This was unprofessional and rude. There is no reason he needed to continue to argue with me after I told him I would just like to get my subs and leave, said it 3 times while he proceeded to argue over me. This was then followed by me submitting a complaint online, followed with a response stating the exact same things he told me in store, noting the no tolerance policy and claiming I was being rude for simply stating I could tell his excuse was incorrect by addressing that I was able to tell when my order came in vs when the people came in. If he didn’t like how I said my complaint, that’s fine, however I wasn’t rude and the employee should have dropped conversation when I said I just wanted to get my subs and go without further argument. We had both made our point, continuing it only further displayed his lack of professionalism.
• JH

  Jenn Harrison

  Mar 15, 2026
  1.0
  We made a 6 sub order and the one cold cut was supposed to have EXTRA onion and banana peppers, and not toasted and it was also supposed to be italian herb and cheese bread. The regular italian bread is hard and dry. My experience is best to order in person but even when you ask for extra you still don't get very much. Very disappointing.
• GS

  G Sondergaard

  Jun 20, 2021
  5.0
  Were very helpful.Had a big order
• PP

  Patricia Proulx

  Aug 31, 2018
  1.0
  The guy couldn't understand English properly and was so flustered and made it all wrong. Time they got people in there who understand and talk English and can make a sub properly.