Subway

Avis

• CT

  Caitlyn Train

  6 days ago
  1.0
  Worst subway I’ve been to. The kiosk automatically chose a topping and when I asked them to remove it because I didn’t realize it chose automatically they refused to help me and said I’d have to purchase another sandwich. Horrible horrible experience. Jas specifically would not help out.
• HK

  himanshu kothari

  Aug 2, 2026
  5.0
  I had a great experience at Subway today! A big thank you to Mariana, Jasand, and Prabh for their excellent customer service and hospitality. They were friendly, welcoming, and took the time to prepare our food with care. The sandwiches were fresh, delicious, and made exactly as requested. Their positive attitude and dedication made our visit enjoyable. I truly appreciate their hard work and excellent service. Keep up the great work!
• AG

  Adarsh Goswami

  Jul 26, 2026
  1.0
  I was disappointed with my experience today at this Subway. The staff member, Krish, was not welcoming and came across as quite rude. Customer service is an important part of the experience, and unfortunately it was lacking. I ordered a Footlong Veggie Delite on Italian Herbs & Cheese bread. The bread was very stiff and did not seem fresh. On top of that, the vegetable portions were much smaller than expected.
• MS

  Majed S.

  Jul 25, 2026
  5.0
  There was a small issue with my order, but the staff handled it professionally, making sure everything was resolved to my satisfaction. Their excellent customer service really stood out. On top of that, the food was fresh, delicious, and of outstanding quality. I highly recommend this place to anyone in the area—you won't be disappointed!
• AP

  Ankit Patel

  Jul 11, 2026
  1.0
  I visited this location recently and left very disappointed. To start with, the sandwiches here are about $3–5 more expensive than other locations. That’s fine, I still placed an order for 7 sandwiches. Then I found out they were out of Ghost Pepper bread. Again, not ideal, but I still went ahead with my order. When I received the food, I noticed the bread was much thinner than what I’ve received at other locations. I let that go as well. The final issue was with my child’s sandwich. Half of the sandwich had no olives at all, even though I ordered olives for the entire sandwich. When I politely asked about it, the employee, Jas, immediately responded that I “may have ordered it without olives” without even checking the receipt. There was no apology, no effort to verify the order first, and no attempt to make things right. After I returned to my table, she eventually checked the receipt and would have seen that the order clearly included olives on the whole sandwich. Yet she never came back to acknowledge the mistake or apologize. I later went back to ask for my receipt, and still there was no apology or any attempt to address the situation. We remained in the restaurant for about 45 minutes afterward, and not once did anyone come over to apologize or ask if the issue had been resolved. Mistakes happen, I completely understand that. What is disappointing is the complete lack of customer service, accountability, and basic courtesy. For a downtown location, I expected much better. I also noticed a sign encouraging customers to leave a review in exchange for a free cookie. It makes me wonder how much that incentive influences the ratings, because based on my experience, the service certainly didn’t reflect the positive reviews I saw.