Subway

Avis

• MM

  matthew milliken

  5 days ago
  5.0
  Really delicious sandwiches! Incredibly nice and helpful staff. I go here every other day and have not ever been disappointed!
• R1

  Rivas 123456789

  Sep 5, 2026
  1.0
  Very poor service and terrible customer service. The two girls working there were extremely inattentive and seemed completely uninterested in helping customers. They were not friendly or welcoming at all, and the overall experience was very disappointing. Definitely one of the worst Subway experiences I’ve had. Update: Now I’m being told that it was closing time. I had a valid promotion, but they didn’t even take the time to check it. I had previously experienced a payment issue at another Subway location, which was resolved through an email and a code that I was able to use successfully at a different Subway, where, by the way, the staff were friendly and helpful. However, at this location, they apparently didn’t have enough time to look into an issue that a customer was bringing to their attention. And I insist, the customer service was poor from the very beginning. But I understand that the owner wants to protect the reputation of staff members whose behavior they clearly aren't familiar with.
• TW

  Tracy Williams

  Jul 29, 2026
  5.0
  I'm not someone who does reviews, I prefer experiencing things on my own time, but I absolutely have to write about this place. I go here for lunch on a daily, typically during the rush hour and my gosh, hands off to this staff! They are seriously incredible at what they do. I have never seen fast food actually handled so FAST and efficiently, their coordination is impeccable, especially when also considering that they also have top tier customer service, who knew the two could co-exist simultaneously! In all my years I have never experienced service the way these guys do it. I could go there at 8 in the morning or 8 at night and the staff always have a smile on their face! Shoutout to the guy with the ponytail for also giving my office a massive cookie platter for free for our first catering order! Definitely will be back for more!
• TK

  Tanvi Khanduja

  Jul 28, 2026
  1.0
  ⭐☆☆☆☆ Very disappointing experience at the Subway on 161 Bay Street, Toronto. My order had missing toppings and was not prepared as per my online order. When I politely raised the issue, the staff was extremely rude and arrogant and told me to go to another Subway location instead of fixing it. I work nearby, so this is the closest location to my office. Poor customer service and an unacceptable experience. I’ve always had a pleasant experience at other subway locations but the staff and customer service at this location is appalling.
• HH

  Hen

  Jul 13, 2026
  5.0
  Wow, this spot is a hidden gem. Had to leave a review. Not like any other subway or spot in the area. You can tell the owners put a ton of effort in customer service and everything else. The guy working there is funny lol, gives me a chuckle every time i visit. The two ladies are very nice and take my hygiene seriously, something I don’t see in other locations. Support these guys!