KF
Kahalia Francis
3 days ago
I’m extremely disappointed with my experience at this Harvey’s location. While I was there, I observed a taller male employee in the kitchen openly picking his nose in the food preparation area. I then watched him handle food without washing his hands afterward. This was extremely concerning and unsanitary to witness.
I reported what I observed directly to the manager on duty, as food safety and proper hygiene should be taken seriously. I hope this is addressed with the staff and that proper handwashing and food-handling procedures are reinforced.
AO
Andre Oxley
Aug 10, 2026
This is the best Swiss Chalet in the GTA! The food is always well prepared, the restaurant is clean and pleasant, and most importantly, the service is outstanding! So welcoming and friendly! Even the owner often walks around and says Hello. Everybody there is so personal. It feels like a family.
Special mention goes out to Trish. She is absolutely wonderful!! She will make your day!
Michelle is pretty stellar, too!
I make it a point to visit this location, regularly. It's that good!
KS
Kayla M Stephenson
Aug 8, 2026
Terrible service. First, we got to the drive through and it took 15 mins to get to the speaker. Once we got to the speaker the lady was not hearing us we were speaking and she didn’t hear us, we were already frustrated because we had to wait and we had a reservation to attend. We get to the window, we pay and then we notice all of the staff are walking around not one person was doing one thing. We noticed the person taking our order went behind where our food was being made and helped with food preparation. This was inappropriate. Then she noticed we were watching her and came to the window smiling and asked us if we wanted something. By this time we were there approximately 20 mins. I said we would like our food. My husband decided that we would just get our money back at this point. It took another 5 mins to
Get our money back. The manager at this location needs to do better, the staff needs to do better.
JA
Jeevan Augustine
Aug 5, 2026
Harvey's gets slept on too much. Way better deals than McDonalds, BK, etc. Also, use the CAA discount if you got it👀This location has spacious seating, working AC, and pretty fast service in my opinion.
Thank you Michelle for your kindness! It was my pleasure interacting with you, genuinely hope you and the rest of your colleagues have a great summer!
I dined in for dinner last night, and Dhenis was INCREDIBLE!!! She was kind, friendly, fast, and always had a smile on her face. She made sure everything was taken care of and made the whole dining experience enjoyable. It’s clear she cares about providing great customer service. I’ll definitely be coming back because of the excellent service. Highly recommend!