Wish I could have a negative review rating option,
There is no freaking any socket on the wall to plug snd charge phone and when I requested to charge phone and the supervisor an Asian girl (just to make the manager recognize, not meant to discriminate) said in a very rude way to another cashier to take on her responsibility only, and the cashier was afraid to do so.
Bad day went more worst when she was the one garnishing the burgers, even before me saying lettuce she said ANYTHING ELSE!!, wow,
I think RECIPE needs to take action on them. Worst customer service I have faced in 12 years being to so many different Harvey's across the province.
Absolutely ZERO rating.
MZ
minghao zhang
Jul 31, 2026
I’ve ordered from this location more than 20 times, and Sachini has helped me every single time. She’s always friendly, professional, and incredibly helpful, making every visit a great experience. I highly recommend this location—it’s probably the best Harveys in Scarborough!
appreciated vanessa.
she was friendly and looks like having a great time while working
tbh... other staff looked like they didnt care about the customers after with the cashier vanessa when they have to put the toppings other staff didnt even make any eye contact and just straight up ask me what i wanted on the burger no greeting no smile... 5 star only for a staff that made connections and great communication with customers - vanessa
Hi, customer here!
Around 4 p.m., I received wonderful communication from a staff member named Vanessa! I really don’t like this one manager, the older lady, and another lady I have had an experience with before. But the new girl, Vanessa, I really love her personality! She’s just new, and she did a really good job with everything. I hope she has the best time working at Harvey’s because Harvey’s is always fresh and tasty!
Thank you, Vanessa, and the team!
I personally really enjoyed my experience at Harvey’s. The staff are usually okay, although sometimes they can be a little unfriendly when I come in to place an order or eat inside. It is also usually pretty quiet most of the time I go.
However, everything changed when I met Vanessa. She is a new employee, and it was my first time seeing her. Vanessa was so sweet, patient, friendly, and understanding. She was very helpful and gave wonderful responses to everything I asked. This is exactly the kind of customer service I appreciate!
She was also amazing at preparing my toppings. I really loved how she placed them not too much and not messy, just the way I like it! She was such a patient and kind worker.
I truly wish Vanessa the best, and I hope she is treated with the same kindness and respect that she showed me. She definitely made my husband’s and my day! I will for sure be coming back again.
Thank you, Vanessa! 😊