KK
kyle kershen
Jun 16, 2026
Worst Taco Bell every time I go drive thru they tell me to go around sometimes no one is even behind me and tell me go around this time full line and had to wait 5 min to go back to the window never have this at any other Taco Bell or any fast food if something is not ready they say park here and they will bring it out worst Taco Bell I give 0 star if I could
Honestly, the quality of this location has gone down so much. The staff are so inattentive and you basically have to beg for their attention in store and at the drive thru. If you're inside standing in line, no one greets you or asks to take your order/pickup info. If you order online, they never know there's a pending order and ask you to wait additional time, sometimes even forgetting the order completely when you come back. It's been about a dozen times now I've ordered online and at the drive thru am told "Taco Bell orders take more time, please drive around again in 15 minutes." Then they say the same about KFC. What's the point of ordering ahead then??? And the actual portion of ingredients? It's like someone is counting the tomatoes and lettuce. I don't understand how they are still in business.
KR
Karina Razgoeva
Jun 10, 2026
I am unsure if this location got new management, or new employees. Either way, whatever they did the change was absolutely necessary. The cashier that served me was incredibly nice, her name is Adoris. She was very attentive and polite, and I enjoyed the experience she was able to provide me with. The food is piping hot, fresh, and dare I even say delicious. I got a cantina chicken burrito from here and when I tell you it was so flavourful, hot and delicious I was honestly taken aback and surprised that this kind of quality came from this location. 100x better now, their nacho fries cheese dip is also incredibly hot and fresh as well. 10/10 meal
Absolutely terrible experience. I placed and paid for my order, but after waiting, I was told that it never appeared in their system. I showed proof of purchase from my Apple Wallet, but instead of trying to solve the problem, the staff were rude, dismissive, and started yelling at me.
What made the situation worse was that I wasn’t the only customer having issues. Multiple people were having problems with their orders, and the employee was raising her voice at several customers. I was eventually told not to come back and that I wasn’t welcome, despite having proof that I paid.
I’ve never been treated so disrespectfully at a restaurant before. Customer service was completely unacceptable, and no effort was made to fix the issue or even apologize. Based on this experience, I would not recommend this location.
JR
Josholyn Rooney
May 22, 2026
Usually I have no issues at this location. It takes a lot to get me upset with a place but today has me livid. After ordering for pickup and going through the drive through, they asked me to come inside as it wasn't ready yet, I waited for 25 minutes. I opened the bag and it was missing the fork,napkins, sauces. It only gets worse. 1 taco was fine. The second one had not 1 but TWO HAIRS in it. Long curly hairs. The fries had tomatoes on it after (in the app) clicking remove tomatoes and making a note in the order notes that it was an allergy. In the store the wouldnt do anything to compensate for the excessive wait time or any of the inconveniences. Not even a pop up size or a small desert for free. Luckily I was able to call the support number and get the issue resolved. The poor children working there were running around with their heads in the clouds doing their absolute best. During a rush with clearly new employees, the manager appeared after 20 MINUTES. Absolutely enraged and I hope for the sake of those students the management is changed and some structure can be implemented or all the kids will burn out.