Subway

Avis

• AK

  Ahmad Khan

  Sep 18, 2026
  5.0
  Had a great experience at Subway! Kashyap provided excellent customer service, was friendly, professional, and made sure my order was prepared exactly the way I wanted. The food was fresh, the service was quick, and the overall experience was excellent. Highly recommend this Subway, especially for the great service from Kashyap!
• DO

  Dani O

  Sep 17, 2026
  5.0
  I just had an amazing experience with Viraj. Amazing customer service skills, and was a pleasant to sit down and eat and chat with him. In this day and age, it’s the little things that matters when you come to a place like Subway.
• KR

  Kyle “roddy303” Rodrigues

  Sep 13, 2026
  1.0
  I ordered online nearly an hour before coming in and arrived at the store for the pick-up time the app gave me. The store was full of people waiting in line, and I was forced to wait with them despite having ordered earlier, as the rep told me he "had a lot of customers before me." I had ordered quite a while ago and still waited nearly half an hour past my pick-up time to get my order. The rep was in such a hurry that he skimped on the vegetables I had asked for extras of and almost forgot my combo until I reminded him. He was also rude and unruly toward me and other customers, growling at them when they asked for more. I have to ask, what is the point of having an online ordering system if you still have to wait in line well past the stated pick-up time? Your cup even says "Order ahead, jump the line," as seen in the picture, which is really ironic given this experience. I understand that there were a lot of people ordering, but management should have more staff scheduled during busy periods and ensure workers are properly trained to handle the volume and communicate respectfully with customers.
• GS

  Gurpreet Singh

  Aug 31, 2026
  1.0
  Very disappointing experience. We went to the restaurant around 10:23 PM, while they were still open for business, and unfortunately the customer service we received was extremely poor. The biggest issue was the attitude and behaviour of the woman working there. She was very rude, unfriendly, and made us feel like we were bothering her simply by being customers. I understand that it was late in the evening and staff may be tired or busy, but that does not justify treating customers without basic respect and courtesy. A professional and polite attitude should be maintained until the restaurant closes. I also feel that if a restaurant chooses to remain open until late, they should make a better effort to maintain sufficient stock of their popular items. At 10:23 PM, customers should still be able to expect a reasonable selection of the items listed on the menu. Running out of popular items so early, especially while continuing to accept customers, is disappointing. What made the experience worse was not simply the lack of availability, but the way the situation was handled by the staff member. Good customer service is about how you communicate with people, even when you cannot provide what they want. Unfortunately, the woman’s behaviour left a very negative impression. I hope management takes this feedback seriously and provides better customer-service training to staff. Customers deserve to be treated with respect and kindness, regardless of what time they visit. This experience definitely could have been handled much better.
• SK

  Sidakpreet Kaur

  Aug 21, 2026
  1.0
  ⭐️ Very disappointing customer service I’m a frequent customer at this Subway location, so I was honestly very disappointed with how I was treated. On Tuesday, I placed a pickup order that included a Subdog, a drink, 2 cookies, and a bag of chips. I paid for everything. When I picked up my order, I specifically asked the employee if everything was in the bag, and he assured me that it was. I trusted what he told me and took the order home. When I opened the bag, I realized the chips were missing. I tried calling the store, but unfortunately no one answered. Since I visit this location frequently, I decided not to make a big deal out of it. It’s literally just a bag of chips, and I wouldn’t have cared much about getting the chips themselves. What bothered me was what happened afterward. Today, Friday at around 3:00 PM, I went back to the location because I had another order to pick up. I politely explained to the staff what had happened on Tuesday. Instead of simply trying to resolve the issue, the employee working started questioning me about exactly what time I had placed the order. I opened my app and showed him the order details, and he told me that he couldn’t just give me the chips based on the order and that I needed to provide the exact time. I then checked my email and gave him the exact pickup time. At that point, I was told they would need to speak with the employee who was working that day, Aviraj, before deciding on a resolution. What really upset me was being told that they didn’t even know whether the chips were actually missing or whether I was lying to them to get an extra bag of chips. That comment completely changed the situation for me. It was never about the chips. It was about being treated as though I was dishonest after I had already paid for my order. The girl and the boy working today(Aug.21,2026 @3:00pm) showed very poor customer service and made me feel extremely uncomfortable for simply bringing up an issue with an order. Customers should not be made to feel like they are doing something wrong or trying to take advantage of the store when reporting a missing item. I’ve been coming to this location frequently, which is why I expected much better treatment. I hope management looks into this because the way a customer is spoken to matters just as much as resolving the actual issue.