The lady who served me here was amazing she was a nice Indian lady I wish I remembered her name 🥺🩷🩷🩷🩷🩷🩷🩷
Very slow service in drive thu. 20 minutes for nuggets. And want me to make a loop and come back. By the time I am back in line there are 4 cars ahead of me.
I dont know how their corporate office is letting this place run like this. The orders are super slow. Ive ordered here from uber eats and it takes them a good 30 minutes just to prep the food. The service at drive thru is just as bad. The food is sloppy and inconsistent...not a lot of options in milton but I am definitely done with this place.
roop was super nice and made my whole experience really good! they were really friendly, got my order right, and the food came out fresh. you can tell they actually care about the customers. definitely one of the best experiences i’ve had at taco bell. thanks roop!
JS
Joseph Santos
Jul 13, 2026
I sat in the drive-thru for over 15 minutes without a single acknowledgement or even a "we'll be with you shortly." After eventually driving to the first window (several cars behind me) to ask if anyone was working, I was given an excuse about the headset not functioning.
What happened next was even more frustrating. Rather than apologizing or explaining why no one had bothered to check on waiting customers, the cashier ignored every question I asked and repeatedly responded with nothing but, "Can I take your order?"
When I requested to speak with a manager, the cashier said something to the manager in her native language, and the manager then did exactly the same thing, repeating, "Can I take your order?" over and over while refusing to answer a single question or address the complete lack of customer service.
This wasn't just poor service; it was a complete refusal to communicate with a customer who had already been kept waiting for an unreasonable amount of time. A simple apology and honest explanation would have gone a long way. Instead, I was met with indifference, dismissiveness, and a manager who appeared completely uninterested in resolving the situation.